Appendix C Managing SMARTBoard MX (V3, V2, and V2-C) series displays using RS-232
smarttech.com/kb/171555 105
Resolving issues with managing the display using
RS-232
The following table presents common issues with managing the display using RS-232 and explains how
to resolve them:
Symptom Troubleshooting steps
Managing the display using RS-232
isn’t working as expected.
l
Make sure all the cable connections are secure.
l
Restart the display and the remote management system.
See
Turning off, turning on, and resetting the display
on page54.
l
Configure the serial interface settings in your RS-232 terminal application.
See
Configuring the serial interface settings
on page95.
You’re experiencing other issues
with managing the display using RS-
232, or the previous steps don’t
resolve the issue.
See
Chapter 5 Troubleshooting
on page63.