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Troubleshooting
There is condensation forming on my windows
1 Check that VENTILATION mode is set to AUTO
2 If HEAT TRANSFER is installed, ensure the timer function is utilised
to allow periods dedicated to ventilating your home. See HEAT TRANSFER
section on page 17 for additional information.
3 Test if air is coming out of the diffusers. If not then follow the steps in There
is no air coming out my diffusers below.
4 To increase the velocity of air coming into the room, reduce the diffuser
opening to 5-10mm.
There is no air coming out my diffusers
1 Check that the touch screen controller is powered on
2 Perform a manual test:
- Set HEAT TRANSFER
and TEMPERING HEATER modes to OFF
- Set VENTILATION mode to MANUAL
- Cycle through the fan speeds and check for air coming out of your
diffusers
- Make sure you check EVERY diffuser in the house
- Return your system back to its original settings.
3 If there is no air coming out of at least one of your diffusers during the test,
report the results to your installer.
My house feels colder with this system installed
1 Check your set temperature value in the VENTILATION settings.
2 Ventilation system brings in air from either the roof cavity or outside to
improve the indoor air quality. This air can sometimes be cooler than your
desired indoor temperature. This is normal.
My house is too hot
1 SmartVent systems are designed to provide ventilation to the home. Being
able to cool the home down to a comfortable temperature in extreme
temperatures is not guaranteed.
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