BTS 5K user manual
Copyright © Shenzhen SOFARSOLAR Co., Ltd
8. Manufacturer's Warranty
and Liability Terms
Warranty period
Warranty period and calculation method of SOFARSOLAR battery
products refer to the Quality Assurance Agreement of SOFARSOLAR
BTS Series battery module.
Extended warranty period
If the purchased battery exceeds the warranty period stipulated in the
Warranty Agreement of SOFARSOLAR BTS Series battery module, the
customer can apply for the extended warranty period by providing the
serial number of the product to the sales team of the company, and the
Company has the right to reject the purchase application for the extended
warranty period that does not meet the requirements.
If the original buyer wants to apply for the extended warranty service,
please contact the sales team of Shenzhen SOFARSOLAR Co., LTD to
purchase the products that exceed the extended warranty period but have
not passed the warranty period stipulated in the Warranty Agreement of
SOFARSOLAR BTS Series battery module, the original buyer shall bear
different extended premiums.
Upon purchase of the extended warranty service, our company will issue
an extended warranty card to the customer to confirm the extended
warranty period.