What to do if SolarEdge SE5000H-AU shows String voltage is higher than number of optimisers WARNING!?
If your SolarEdge Inverter shows that the 'String voltage is higher than the number of optimizers', it means there are extra power optimizers connected in the string (not applicable to smart panels). Check if an extra power optimizer is connected in the string.
How to fix SolarEdge SE5000H-AU no internet connection?
If your SolarEdge Inverter shows 'No Internet connection', first connect a laptop to the network to check for general internet availability. If there's no internet access, contact your IT administrator or internet provider. For Wi-Fi connections, ensure the username and password match the settings in your internet provider's access point or router.
What to do if SolarEdge SE5000H-AU has no connection to SolarEdge servers?
If your SolarEdge Inverter can't connect to SolarEdge servers, verify the server address and port in the LAN configuration sub-menu: Address: prod.solaredge.com, Port: 22222. Consult your network administrator to check if a firewall or other device is blocking the connection.
Why is my SolarEdge Inverter gateway not responding?
If the SolarEdge Inverter displays 'Gateway not responding', check the physical connection to the switch or router. Ensure the link LED at the router/switch is lit, indicating a physical link. If the link is OK, contact your network IT. Otherwise, replace the cable or change it from a cross to a straight connection.
How to troubleshoot SolarEdge SE5000H-AU LAN cable disconnected error?
If your SolarEdge Inverter shows 'LAN cable disconnected', check the cable pin-out assignment and the cable connection.
What to do if SolarEdge Inverter displays No DHCP?
If your SolarEdge Inverter shows 'No DHCP', check the router and its configuration. You may need to consult your network IT professional.
What to do if SolarEdge SE5000H-AU Inverter shows Power optimiser(s) malfunction?
If your SolarEdge Inverter displays 'Power optimiser(s) malfunction': 1. Disconnect the wires connecting the power optimisers in the string. 2. Measure the output voltage of each power optimiser to locate the one that does not output 1V safety voltage. If a malfunctioning power optimiser is located, check its connections, polarity, panel, and voltage. 3. Contact SolarEdge Support.
What does EVSE Comm. Error mean on SolarEdge SE5000H-AU Inverter?
If your SolarEdge Inverter displays 'EVSE Comm. Error', it indicates an internal communication error. Check that the internal connections on the communication board are properly done.
What does String voltage not 0V but lower than number of optimisers mean on SolarEdge SE5000H-AU?
If the SolarEdge Inverter displays that the 'String voltage is not 0V but lower than the number of optimizers', it indicates that power optimizers are not connected in the string. Connect all power optimizers.
What to do if SolarEdge SE5000H-AU Inverter shows Over Current Press Charge Now?
If your SolarEdge Inverter displays 'Over Current Press Charge Now', it indicates an EV Charger AC over current. Press the Charge Now pushbutton on the Connection Unit with Safety Switch or tap Charge Now on the EV Charger tab of the Monitoring App.
General| Rated Output Power | 5000 W |
|---|---|
| Rated AC Power | 5000 W |
| Maximum Efficiency | 98.2% |
| MPPT Efficiency | 99.9% |
| CEC Weighted Efficiency | 97.5% |
| Number of MPPTs | 1 |
| AC Frequency | 50 / 60 Hz |
| Ingress Protection | IP65 |
| Operating Temperature Range | -25 to +60 °C |
| AC Voltage | 230 V |
| Communication Interfaces | RS485, Ethernet |
| Safety Standards | AS/NZS 4777.2, IEC 62109 |
| Warranty | 12 years |
| Cooling | Natural Convection |
Crucial safety guidelines to be followed during installation and operation.
Safety notes and warnings specific to the installation of power optimisers.
Detailed instructions for physically mounting the power optimisers.
Procedures for connecting power optimisers into series strings.
Steps to check if power optimisers are correctly connected and functioning.
Instructions for securely mounting the inverter to a support structure.
Procedures for connecting DC strings to the connection unit.
Process for activating the inverter and upgrading its firmware.
Guidance on configuring system settings like country, language, and pairing.
Checks to confirm the system is correctly activated and commissioned.
Step-by-step guide for connecting the inverter via Ethernet.
How to set up an RS485 bus for multiple inverters.
Steps to confirm successful establishment of communication.
Methods for identifying error codes using inverter LEDs or the monitoring platform.
Specific troubleshooting steps for errors related to the EV charger function.
Guidance for resolving issues with LAN and RS485 communication.
Solutions for common problems encountered with power optimisers.
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