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SolarEdge SE5000H-AU - User Manual

SolarEdge SE5000H-AU
91 pages
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Installation Guide
EV Charging Single Phase
Inverter
with SetApp Configuration
For Australia
Version 1.2

Table of Contents

Questions and Answers

  • J
    Jackson SmithSep 4, 2025
    What does Over Voltage Press Charge Now mean on SolarEdge Inverter?
    • J
      Jerry HowardSep 4, 2025
      If your SolarEdge Inverter displays 'Over Voltage Press Charge Now', it means the EV charger AC voltage is too high. Press the Charge Now pushbutton on the Connection Unit with Safety Switch, or tap Charge Now on the EV Charger tab of the Monitoring App.
  • M
    Mark WilsonSep 18, 2025
    What to do if SolarEdge SE5000H-AU Inverter shows Power optimiser(s) malfunction?
    • S
      Savannah Perez DDSSep 18, 2025
      If your SolarEdge Inverter displays 'Power optimiser(s) malfunction': 1. Disconnect the wires connecting the power optimisers in the string. 2. Measure the output voltage of each power optimiser to locate the one that does not output 1V safety voltage. If a malfunctioning power optimiser is located, check its connections, polarity, panel, and voltage. 3. Contact SolarEdge Support.
  • L
    Laura McfarlandSep 16, 2025
    What does Vent not supported Disconnect from EV mean on SolarEdge SE5000H-AU Inverter?
    • L
      Lisa BautistaSep 16, 2025
      If your SolarEdge Inverter displays 'Vent not supported Disconnect from EV', it means the SolarEdge EV charger does not charge vehicles that require ventilation while charging. If this error occurs, the vehicle cannot be charged.
  • S
    Sara SullivanSep 14, 2025
    What to do if A panel is connected directly to the string, without a power optimiser on SolarEdge SE5000H-AU?
    • G
      gordondavidSep 14, 2025
      If your SolarEdge Inverter displays 'A panel is connected directly to the string, without a power optimiser', verify that only power optimisers are connected in the string and that no panel outputs are connected without a power optimiser.
  • M
    Michelle HowellSep 12, 2025
    What does EVSE Comm. Error mean on SolarEdge SE5000H-AU Inverter?
    • J
      Jimmy BrooksSep 12, 2025
      If your SolarEdge Inverter displays 'EVSE Comm. Error', it indicates an internal communication error. Check that the internal connections on the communication board are properly done.
  • K
    Kelly PeckSep 12, 2025
    What to do if SolarEdge SE5000H-AU shows String voltage is higher than number of optimisers WARNING!?
    • P
      Pamela OneillSep 12, 2025
      If your SolarEdge Inverter shows that the 'String voltage is higher than the number of optimizers', it means there are extra power optimizers connected in the string (not applicable to smart panels). Check if an extra power optimizer is connected in the string.
  • A
    Andrew YoungSep 9, 2025
    What does String voltage not 0V but lower than number of optimisers mean on SolarEdge SE5000H-AU?
    • M
      Michael AllenSep 9, 2025
      If the SolarEdge Inverter displays that the 'String voltage is not 0V but lower than the number of optimizers', it indicates that power optimizers are not connected in the string. Connect all power optimizers.
  • A
    ashleysimsSep 7, 2025
    What to do if SolarEdge SE5000H-AU Inverter shows String voltage is 0V?
    • J
      jesseericksonSep 7, 2025
      If your SolarEdge Inverter displays that the 'String voltage is 0V', it means the power optimizer(s) output is disconnected. Connect all power optimizer outputs.
  • L
    Lori LeeSep 6, 2025
    What to do if SolarEdge SE5000H-AU Inverter shows Over Current Press Charge Now?
    • M
      Maria LawrenceSep 6, 2025
      If your SolarEdge Inverter displays 'Over Current Press Charge Now', it indicates an EV Charger AC over current. Press the Charge Now pushbutton on the Connection Unit with Safety Switch or tap Charge Now on the EV Charger tab of the Monitoring App.
  • J
    Jessica CostaAug 21, 2025
    How to fix SolarEdge SE5000H-AU Inverter pairing failed?
    • A
      Amanda MitchellAug 21, 2025
      If pairing of your SolarEdge Inverter fails, and you've connected the inverter to the monitoring platform, retry pairing remotely during sunlight. Ensure the inverter's ON/OFF/P switch is ON and that S_OK appears on the status screen.

Summary

Handling and Safety Instructions

Important Safety Instructions

Crucial safety guidelines to be followed during installation and operation.

Chapter 2: Installing the Power Optimisers

Safety

Safety notes and warnings specific to the installation of power optimisers.

Step 1: Mounting the Power Optimisers

Detailed instructions for physically mounting the power optimisers.

Step 2: Connecting Power Optimisers in Strings

Procedures for connecting power optimisers into series strings.

Step 3: Verifying Proper Power Optimiser Connection

Steps to check if power optimisers are correctly connected and functioning.

Chapter 3: Installing the Inverter

Mounting the Inverter

Instructions for securely mounting the inverter to a support structure.

Chapter 4: Connecting the AC and the Strings to the Connection Unit

Connecting the Strings to the Connection Unit with Safety Switch

Procedures for connecting DC strings to the connection unit.

Chapter 5: Activating, Commissioning and Configuring the System

Step 1: Activating the Installation

Process for activating the inverter and upgrading its firmware.

Step 2: Commissioning and Configuring the Installation

Guidance on configuring system settings like country, language, and pairing.

Step 3: Verifying Proper Activation and Commissioning

Checks to confirm the system is correctly activated and commissioned.

Chapter 6: Setting Up Communication to the Monitoring Platform

Creating an Ethernet (LAN) Connection

Step-by-step guide for connecting the inverter via Ethernet.

Creating an RS485 Bus Connection

How to set up an RS485 bus for multiple inverters.

Verifying the Connection

Steps to confirm successful establishment of communication.

Chapter 7: Errors and Troubleshooting

Identifying Errors

Methods for identifying error codes using inverter LEDs or the monitoring platform.

EV Charger-related Troubleshooting

Specific troubleshooting steps for errors related to the EV charger function.

Troubleshooting Communication

Guidance for resolving issues with LAN and RS485 communication.

Power Optimiser Troubleshooting

Solutions for common problems encountered with power optimisers.

Appendix A: Replacing and Adding System Components

Appendix C: SafeDC

Technical Specifications - EV Charging Single Phase Inverter - (Australia)

SolarEdge SE5000H-AU Specifications

General IconGeneral
Rated Output Power5000 W
Rated AC Power5000 W
Maximum Efficiency98.2%
MPPT Efficiency99.9%
CEC Weighted Efficiency97.5%
Number of MPPTs1
AC Frequency50 / 60 Hz
Ingress ProtectionIP65
Operating Temperature Range-25 to +60 °C
AC Voltage230 V
Communication InterfacesRS485, Ethernet
Safety StandardsAS/NZS 4777.2, IEC 62109
Warranty12 years
CoolingNatural Convection

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