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SolarEdge SE5000H-AU - User Manual

SolarEdge SE5000H-AU
91 pages
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Installation Guide
EV Charging Single Phase
Inverter
with SetApp Configuration
For Australia
Version 1.2

Table of Contents

Questions and Answers

  • J
    john63Sep 2, 2025
    What to do for Ground Fault (RCD) Press Charge Now error on SolarEdge Inverter?
    • W
      William BrownSep 2, 2025
      If your SolarEdge Inverter displays 'Ground Fault (RCD) Press Charge Now', press the Charge Now pushbutton on the Connection Unit with Safety Switch or tap Charge Now on the EV Charger tab of the Monitoring App.
  • P
    Paul WyattAug 31, 2025
    What does Internal Error Disconnect from EV mean on SolarEdge SE5000H-AU?
    • S
      Samuel MurrayAug 31, 2025
      If your SolarEdge Inverter displays 'Internal Error Disconnect from EV', disconnect the EV charger cable from the vehicle. Turn the inverter AC circuit breaker OFF and then ON again. Reconnect the EV charger cable to the vehicle.
  • I
    Ian ClaytonAug 29, 2025
    What to do if SolarEdge Inverter displays No DHCP?
    • O
      operezAug 29, 2025
      If your SolarEdge Inverter shows 'No DHCP', check the router and its configuration. You may need to consult your network IT professional.
  • K
    kevinlongAug 28, 2025
    How to troubleshoot SolarEdge SE5000H-AU LAN cable disconnected error?
    • R
      reeselauraAug 28, 2025
      If your SolarEdge Inverter shows 'LAN cable disconnected', check the cable pin-out assignment and the cable connection.
  • S
    Sarah MejiaAug 27, 2025
    Why is my SolarEdge Inverter gateway not responding?
    • D
      David DavisAug 27, 2025
      If the SolarEdge Inverter displays 'Gateway not responding', check the physical connection to the switch or router. Ensure the link LED at the router/switch is lit, indicating a physical link. If the link is OK, contact your network IT. Otherwise, replace the cable or change it from a cross to a straight connection.
  • J
    Jennifer ThomasAug 25, 2025
    What to do if SolarEdge SE5000H-AU has no connection to SolarEdge servers?
    • J
      jamesclarkAug 25, 2025
      If your SolarEdge Inverter can't connect to SolarEdge servers, verify the server address and port in the LAN configuration sub-menu: Address: prod.solaredge.com, Port: 22222. Consult your network administrator to check if a firewall or other device is blocking the connection.
  • D
    Deanna GonzalesAug 22, 2025
    How to fix SolarEdge SE5000H-AU no internet connection?
    • E
      Erika AdamsAug 22, 2025
      If your SolarEdge Inverter shows 'No Internet connection', first connect a laptop to the network to check for general internet availability. If there's no internet access, contact your IT administrator or internet provider. For Wi-Fi connections, ensure the username and password match the settings in your internet provider's access point or router.

Summary

Handling and Safety Instructions

Important Safety Instructions

Crucial safety guidelines to be followed during installation and operation.

Chapter 2: Installing the Power Optimisers

Safety

Safety notes and warnings specific to the installation of power optimisers.

Step 1: Mounting the Power Optimisers

Detailed instructions for physically mounting the power optimisers.

Step 2: Connecting Power Optimisers in Strings

Procedures for connecting power optimisers into series strings.

Step 3: Verifying Proper Power Optimiser Connection

Steps to check if power optimisers are correctly connected and functioning.

Chapter 3: Installing the Inverter

Mounting the Inverter

Instructions for securely mounting the inverter to a support structure.

Chapter 4: Connecting the AC and the Strings to the Connection Unit

Connecting the Strings to the Connection Unit with Safety Switch

Procedures for connecting DC strings to the connection unit.

Chapter 5: Activating, Commissioning and Configuring the System

Step 1: Activating the Installation

Process for activating the inverter and upgrading its firmware.

Step 2: Commissioning and Configuring the Installation

Guidance on configuring system settings like country, language, and pairing.

Step 3: Verifying Proper Activation and Commissioning

Checks to confirm the system is correctly activated and commissioned.

Chapter 6: Setting Up Communication to the Monitoring Platform

Creating an Ethernet (LAN) Connection

Step-by-step guide for connecting the inverter via Ethernet.

Creating an RS485 Bus Connection

How to set up an RS485 bus for multiple inverters.

Verifying the Connection

Steps to confirm successful establishment of communication.

Chapter 7: Errors and Troubleshooting

Identifying Errors

Methods for identifying error codes using inverter LEDs or the monitoring platform.

EV Charger-related Troubleshooting

Specific troubleshooting steps for errors related to the EV charger function.

Troubleshooting Communication

Guidance for resolving issues with LAN and RS485 communication.

Power Optimiser Troubleshooting

Solutions for common problems encountered with power optimisers.

Appendix A: Replacing and Adding System Components

Appendix C: SafeDC

Technical Specifications - EV Charging Single Phase Inverter - (Australia)

SolarEdge SE5000H-AU Specifications

General IconGeneral
Rated Output Power5000 W
Rated AC Power5000 W
Maximum Efficiency98.2%
MPPT Efficiency99.9%
CEC Weighted Efficiency97.5%
Number of MPPTs1
AC Frequency50 / 60 Hz
Ingress ProtectionIP65
Operating Temperature Range-25 to +60 °C
AC Voltage230 V
Communication InterfacesRS485, Ethernet
Safety StandardsAS/NZS 4777.2, IEC 62109
Warranty12 years
CoolingNatural Convection

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