All failed parts pertaining to warranty replacement are property of ITL & must be retained with distributor at least for 90
days from date of submission of warranty claims with proper tagging & packing for further Inspection/investigation by ITL
Engineer. These can be called back to ITL works if necessary for investigation at ITL expense.
(E) - SETTLEMENT OF WARRANTY CLAIM: -
Claim will be settled with in 30 days from date of submission of warranty claim as per ITL warranty policy by our warranty
division and reimbursement of parts value as per latest prices (applicable import price at the time of repair of tractor) +
10% as freight component will be credited in Distributor account within 45 days of submission of warranty claim.
Address for submission of warranty claims: -
To,
Exports Department
INTERNATIONAL TRACTORS LTD,
Village- Chak Gujaran,
P.O.- Piplanwala-146022.
Jalandhar Road,
HOSHIARPUR (Punjab) INDIA.
Tel No +91-1882-302525 / 526
E- Mail exports@sonalika.com
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