CUSTOMER FEEDBACK CARD
Customer Name : ....................................................................................................................................................
Address : .................................................................................................................................................................
................................................................................................................. Phone (S)...............................................
Chassis No. ............................................... Engine No. ............................................... Model : .............................
Delivery Dealer Name .............................................................................................................................................
Delivery Dealer Code .................................................................. Delivery Date.....................................................
S.No. ANY PROBLEMS FACED WITH THE TRACTOR
Rectified
(Yes/No)
1.
2.
3.
4.
5.
6.
Suggestion if Any :
2. EXPERIENCE WHILE TAKING DELIVERY FROM
SHOW ROOM
GOOD FAIR POOR
l Hospitality
l Clear explanation by
Dealer's Staff on
operation, features and
maintenance of the
Tractor
l Cleanliness of Tractor at
delivery
YES NO
l Was there any undue
delay in handing over
your Tractor on the day
of delivery
3. EXPERIENCE IN WORKSHOP
Name of Workshop : __________________________
City ________________________________________
GOOD FAIR POOR
l Hospitality
l Quality of
repair/Service
YES NO
l Tractor delivered at
promised time
l Was post service
follow up done