Sony SGP311 - Support and Maintenance; Support for Your Device; Computer Tools

Support and maintenance
Support for your device
Use the Support application in your device to search a User guide, read troubleshooting
guides, and find information about software updates and other product-related
information.
To Access the Support Application
1
From your Homescreen, tap
.
2
Find and tap , then select the required support item.
For the best available support, we recommend connecting to the Internet when using the
Support application.
Help in menus and applications
Some applications and settings have help available in the options menu, which is
normally indicated by in the specific applications.
Computer tools
There are a number of tools available to help you connect your device to a computer and
manage content such as contacts, movies, music, and photos.
Xperia™ Companion
Xperia™ Companion is a computer software with a collection of tools and applications
you can use when you connect your device to a computer. With Xperia™ Companion,
you can:
•
Update or repair your device’s software.
•
Transfer content from your device using Xperia™ Transfer.
•
Back up and restore content on your computer.
•
Sync multimedia content – camera content, music and playlists between your device and
computer.
•
Browse files on your device.
To use Xperia™ Companion, you need an Internet-connected computer running one of
the following operating systems:
•
Microsoft
®
Windows
®
7 or later
•
Mac OS
®
X 10.8 or later
You can download Xperia™ Companion at http://support.sonymobile.com/global-en/
tools/xperia-companion.
Media Go™ for Microsoft
®
Windows
®
The Media Go™ application for Windows
®
computers helps you transfer photos, videos
and music between your device and a computer. To read more about how to use the
Media Go™ application, go to http://mediago.sony.com/enu/features.
To use the Media Go™ application, you need one of these operating systems:
•
Microsoft
®
Windows
®
10
•
Microsoft
®
Windows
®
8 / 8.1
•
Microsoft
®
Windows
®
7
•
Microsoft
®
Windows Vista
®
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