The receiver cannot be found from an
iPhone/iPad/iPod or iTunes.
Make sure the iPhone/iPad/iPod or computer with iTunes is connected to your home
network.
Update the software of the receiver and the iPhone/iPad/iPod or iTunes to the latest version.
[279] Troubleshooting
AirPlay
The sound skips.
The sound may skip depending on factors such as the network environment. Depending on
the audio files, playback may require network speed. If you use a wired LAN connection,
check the network hub and/or router. If you use a wireless LAN connection, check the
router and/or access point.
[280] Troubleshooting
AirPlay
The receiver cannot be operated.
Update the software of the iPhone/iPad/iPod or iTunes to the latest version.
Update the software of the receiver to the latest version.
Connection between the AirPlay device and receiver may be lost. Restart the AirPlay device
and/or the receiver.
[281] Troubleshooting
Music Services
Cannot connect the receiver to a service.
Make sure that the router or the wireless LAN router/access point is turned on.
Check [Network Connection Status]. If [Not accessible] or [Failed] appears, set up the
network connection again.
If the receiver is connected to a wireless network, move the receiver and the wireless LAN
router/access point closer to each other.
If your contract with your Internet provider limits Internet connection to one device at a time,
this device will not be able to access the Internet when another device is already
connected. Consult your carrier or service provider.
[282] Troubleshooting
Music Services
The sound skips.
The bandwidth of your network may be too low. If using wireless LAN connection, move the
receiver and the wireless LAN router/access point closer to each other, without any
obstructions between them.
[283] Troubleshooting
BLUETOOTH device
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