Limited Warranty Information | 43 42 | Limited Warranty Information
LIMITED WARRANTY INFORMATION:
This Limited Warranty provided by Starkey Laboratories, Inc.,
to you, the original purchaser of a SoundGear device, covers
your new electronic hearing protection device when sold by an
authorized Starkey Laboratories, Inc. dealer or via the website,
www.soundgear.com. The duration of this Limited Warranty begins
when you first take delivery of your hearing protection device from
an authorized dealer or via the above website and ends twelve (12)
months later (“warranty period”).
In order to be eligible for service under this Limited Warranty
you MUST register your device by emailing SoundGear at
CustomerSupport@ soundgearhearing.com. Serial number(s) on
the device(s) and a copy of your receipt are required to verify the
date of purchase.
LIMITATION ON DURATION OF IMPLIED WARRANTIES:
IMPLIED WARRANTIES, IF ANY, ARISING BY WAY OF STATE LAW,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY
AND/OR ANY IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. There is no warranty of any nature made
by Starkey Laboratories, Inc. beyond this Limited Warranty. No
person has authority to enlarge, amend or modify this Limited
Warranty. Starkey Laboratories, Inc. is not responsible for any
undertaking, representation, or warranty (written, express or
implied) made by any Starkey Laboratories, Inc. dealer or other
person beyond those expressly set forth in this Limited Warranty.
Some States do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
WHAT THIS LIMITED WARRANTY COVERS:
This Limited Warranty covers only a “defect” in the workmanship
performed and/or materials used to manufacture your hearing
protection device. “Defect” means the failure of the workmanship
performed and/or materials used to conform the device to Starkey
Laboratories, Inc. design and manufacturing specifications and
tolerances.
Your authorized Starkey Laboratories, Inc. dealer may have
issued a warranty or service plan that goes beyond the provisions
of this Limited Warranty. Please contact him or her for further
information.
Starkey Laboratories, Inc. will either replace the hearing protection
device or repair any covered defect in your device, provided
that you deliver your device to one of Starkey Laboratories, Inc.,
authorized dealers or directly to Starkey Laboratories, Inc. in
the manner described below. In addition, you must notify the
authorized dealer or Starkey Laboratories, Inc. of the defect during
the warranty period and within thirty (30) days of discovering
the defect. There will be no cost to you for Starkey Laboratories,
Inc. repair or replacement of the device itself, but the dealer
may charge a fee for services he or she provides. Performance
of warranty repairs on your hearing protection device shall not
extend the duration of the warranty period. Any repairs performed
on your device after the warranty period has expired shall be
considered “good will” repairs, which shall not alter the terms of
this Limited Warranty.
HOW TO OBTAIN WARRANTY SERVICE:
Deliver your hearing protection device (at your expense) to the
Starkey Laboratories, Inc. authorized dealer from whom you
purchased it, or to Starkey Laboratories, Inc., Repair Dept.,
6700 Washington Ave. S., Eden Prairie, MN 55344. For additional
information you may visit www.soundgear.com or email
SoundGear at CustomerSupport@soundgearhearing.com.
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
Batteries; accessories; or damage to your hearing protection
device caused by misuse or neglect, accident, unauthorized
alteration or failure to provide reasonable and necessary
maintenance and cleaning.
DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL
DAMAGES:
THE PURCHASER SHALL NOT BE ENTITLED TO RECOVER
FROM STARKEY LABORATORIES, INC. ANY CONSEQUENTIAL
OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT
IN THE HEARING PROTECTION DEVICE, INCLUDING BY WAY
OF EXAMPLE ONLY, EXPENSES TO DELIVER THE DEVICE TO
AN AUTHORIZED STARKEY LABORATORIES, INC. DEALER
OR TO STARKEY LABORATORIES, INC., HOTEL ROOMS
OR LOST WAGES. THIS EXCLUSION AND DISCLAIMER OF
CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE
DEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY FAILURE
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