6.
Spider will make a decision about the acknowledgement of the warranty claim without unnecessary delay,
latest within 60 days since the warranty claim is filed.
7.
If the warranty is acknowledged, Spider will write out a credit note to the Distributor/Dealer for costs
connected with the warranty repair – i.e. the cost of spare parts and the hourly rate for service work according
to the valid repair norms.
8.
Spider is entitled to reject such warranty claim if the warranty was acknowledged by the Distributor/Dealer in
conflict with the warranty conditions. In such a case, Spider is not obliged to reimburse the Distributor/Dealer for
costs for performance of such warranty repair work.
9.
Acknowledged warranty repairs of commercial models (Spider CROSS LINER, Spider ILD01, Spider ILD02,
Spider 2SGS, Spider 3RIDER) up to the level of EUR/USD 100.00 (one hundred EUR/USD) per case are not
covered by Spider, costs connected with such repairs are covered by the Distributor’s/Dealer´s profit margin.
10.
The Distributor/Dealer is obliged to ensure clear marking and storage of damaged spare parts, which were
replaced under warranty for the period of min. 12 months, as well as of all-important documents pertaining to
such warranty repair.
11.
The selling Distributor/Dealer has no authority to make any warranty, representation, condition or promise
on behalf of Spider, or to modify the terms or limitations of this warranty in any way and makes no warranty on
any other item unless it delivers to the purchaser a separate written certificate specifically warranting the item.
12.
Spider is not responsible for the following: (1) Used equipment; (2) Any equipment that has been altered or
modified in ways not approved by Spider, including, but not limited to, setting injection pump fuel delivery above
Spider specifications; (3) Depreciation or damage caused by normal wear, lack of reasonable and proper
maintenance, failure to follow operation instructions, misuse, lack of proper protection during storage, or
accident; (4) Any repairs done by the Customer; (5) Normal maintenance parts including blades, hydraulic
hoses, belts, bearings, spark plugs, filters, chains, tires, winch ropes etc. and service.
13.
To secure warranty service, the purchaser must (1) Report the product defect to an authorized
Distributor/Dealer and request repair within the applicable warranty term, (2) Present evidence of the warranty
start date, and (3) Make the equipment available to an authorized Distributor/Dealer or service center within a
reasonable period of time.
14.
Every Distributor/Dealer must ensure that the Product is registered by the Customer on www.slope-
mower.com/machine-registration/ within seven (7) days after delivery in order to receive the full warranty of 24
months/800 working hours, whichever happens first.
15.
All Demo units will be registered by Spider on the date of delivery to the Distributor/Dealer. All Demo units
will be appointed by Spider.
In Pohled, April, 2020
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