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TROUBLESHOOT
16
TROUBLE SHOOTING
A. Error Code Analysis And Solution
Note: For other problems, please contact local distributors for help.
Cleaning
Frequent clearing helps prolong the treadmill's performance.
WARNING: Make sure the power is cut off during clearing.
After using, clean the sweat or other dust with wet clean towel.
Note: Please don't use any acidic liquid or pure any liquid directly onto the machine, or the electrical parts will be
damaged. Also don't expose the treadmill in the sunlight. Each week: Clean the dust on floor each week.
for the control board is melted
b) Check whether the cable between the control board and PCB is well connected
c) Check whether the cable between the control board and transformer is well connected
2. To display of pulse or disorder display of it
a) Check whether the sensor cables are well connected
b) Insure palms are in full contact with the sensors
c) Clean palms and keep them from being too dry
3. Motor is not able to be started
a) Check whether all the cables are well connected
b) C
heck whether there is any Error Code displayed on screen
4. Screen is not sensitive to touch
a) Check whether there is water on the screen
b) Check whether there is water on the fingers
1. Error Code "01": Signal communication failure
a) 01:The communication between the computer and the PCB failed.
b) Solution: Check the computer board for any abnormality of the computer chips. Check the connection
between computer and PCB and replace broken connection cable.
2. Error Code "02": Explosion-proof Protection
a) 02: PCB is not able to detect the voltage on motor.
b) Solution: Check whether the power supply voltage is less than 50% of the normal value; please ensure
correct voltage and test again; check whether the PCB emits the odor of burning; if yes, replace the PCB;
check whether motor cables are well connected; re-connect them if any damage
3. E
rror Code "03": No speed sensor signal
a) 03: If speed sensor signal is not received for more than 3s by the PCB;
b) Solution: Check whether the sensor connector is well plugged or whether it is damaged;
plug it well or replace the sensor.
4. Error Code "05": Over-current protection
a) 05: System self-protection is triggered under excessive current caused by the excessive load more
than the rated value, or some place of the treadmill is jammed so that the motor can not rotate; thus,
the system start up self-protection against excessive current under excessive load;
b) Solution: Adjust the treadmill and restart it. Besides, check whether there is over-current sound or burning odor
when the motor is running; replace the motor; check whether the PCB emits abnormal odor;
replace it if yes; check whether power supply voltage specifications is inconsistent
or too low and use correct voltage specifications for re-test.
5. S
afety Lock Off
a) Safety Lock Off: Control board has no singal from Safety Lock
b) Check whether magnetic tube is broken or it's properly placed; check whether magnet is properly placed
B. Other problems and solutions
6.
To display on the computer:
a) Check whether the power cable is well connected; check whether the switch is on; check whether the fuse
Storage
A dry and clean environment is ideal for storage of the treadmill. Make sure the power switch is off
and the cable disconnect from the power outlet.
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