Spypoint FORCE-11 - Troubleshooting

16
Problem Possible solutions
Impossible to turn
on the camera
• Verify if there are batteries in the camera.
• Verify if the batteries are correctly installed.
• Install the latest update (available on www.spy
point.com under SUPPORT section).
• Replace alkaline batteries or recharge the lithium
battery pack.
The screen of the
camera turns off
• The camera may be set to PHOTO or VIDEO mode
and the screen turns off after a period of 60 seconds
in order to preserve battery life.
• The camera automatically resets itself to PHOTO or
VIDEO mode (depending of the latest mode used
or selected) after 2 minutes of inactivity on the main
menu.
• To return to the screen, turn off the camera and turn
it on again.
The camera beeps • Insert a memory card.
The camera does
not respond
• Remove the batteries and reinstall them.
• Replace alkaline batteries or recharge the lithium
battery pack.
Impossible to
take photos/
videos
• Verify if there are batteries in the camera.
• Replace alkaline batteries or recharge the lithium
battery pack.
• Verify if the camera is turned on.
Red light in front
of the camera
blinks
• Camera is set in TEST mode.
• Camera is set in PHOTO or VIDEO mode. The red
 lightinfrontofthecameraashesfor60secondsto
allow the user to leave without being photographed
or recorded.
No person/animal
on photos
• Sunrise or sunset can trigger the sensor. Camera
must be re-orientated.
• At night, the motion detector may detect beyond the
range of the IR illumination. Reduce sensibility
setting.
• Small animals may trigger the unit. Reduce sensibi-
lity setting and/or raise height of camera.
• Motion detector may detect animals through foliage.
• If a person or animal moves quickly, it may move out
 of the camera’s eld of view before the photo is
taken. Move the camera further back or redirect the
camera.
• Make sure the mounting post or tree is stable and
does not move.
Troubleshooting
FORCE