20
FORCE-PROSPYPOINT
PROBLEMS POSSIBLE SOLUTIONS
NO ONE OR NO ANIMALS ON PHOTOS/VIDEOS
1. Make sure the camera is not pointing the sunrise or sunset, which could
cause false detections.
2. At night, the motion detector can detect beyond the range of the infrared
LEDs. Reduce camera sensitivity.
3. Small animals may trigger the camera. Reduce the sensitivity and/or
increase the height of the camera.
4. The motion detector can detect animals through the foliage.
5. Verify if the tree against which the camera is installed is stable and does not move.
6. Make sure the area immediately in front of your camera is free of branches
or twigs the wind could move. This would result in false detections.
THE CAMERA TAKES DARK
PHOTOS/VIDEOS AT NIGHT
1. Verify the charge level of the batteries, as the night lighting may be
malfunctioning if the charge level is low.
2. Make sure the subject is within range of the night lighting (approximately 80 feet).
3. To get better photos at night, try setting the “Night mode“ to “Boost“
to increase the strength of the infrared LEDs.
4. Make sure there are elements in the background for the light of the infrared LEDs to reflect on.
5. Test the night lighting in a dark room to see if you are able to get good quality
photos in black and white.
THE CAMERA TAKES BLACK
PHOTOS/VIDEOS
1. Check the battery level to see if battery power is full as the flash will stop operating near the end
of the battery life, especially if you're recording a video.
2. Make sure there are elements in the background for the light of the infrared LEDs to reflect on.
3. Test the night lighting in a dark room to see if you are able to get good quality
photos in black and white.
troubleshooting
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