Stanley K1200 - Page 33

33
Alarm Code Troubleshooting
Pellet drum
temperature is
too high
Er01
110 °C, even with the
equipment OFF
- Room fan not working - call for
service
- Thermostat defective - call for
service
- Ventilation defective
Pressure regulator
alarm
Er02
Door open, draught
too
low or extractor fault
for
180 sec. Only visible
if puller is set to ON.
- Close door and remove faulty
pressure switch
- Faulty exhaust pipe obstruction or
extractor
Extinguishing for
exhaust under
temperature
Er03
Temperature below
55ºC (Th03)
- Pellet reservoir is empty
- Faulty thermocouple
Extinguishing for
exhaust over
temperature
Er05 Over 300 °C
- Room fan does not work or is at a
low power level - increase level to
maximum (if problem persists call
for service)
- Insufficient extraction
- Excess pellets
- Faulty smoke sensor
Encoder fan
error: no Encoder
signal
Er07
No rpm signals.
Allows unlocking and
working by voltage in
a provisional way
P25=0
- Check connection
- Check that the fan is not blocked
- After remedying the fault, you
must select operating mode P25=2
again
Encoder fan
error:
Combustion Fan
regulation failed
Er08
Encoder has signal
but failed regulation.
Can be released and
working temporarily
by voltage P25=0
- Blockage of exhaust pipe or
defective extractor
- After remedying the fault, you
must select operating mode P25=2
again
Failed ignition Er12
Maximum time: 900 s
and exhaust
temperature below
50°C
- Empty auger channel - restarting
- Ignition resistance burnt out -
replace resistance
- Firing basket incorrectly placed
- Exhaust temperature did not
exceed the value set on activation
Lack of voltage
supply
Er15
Lack of voltage supply
for more than 50 min
- Check supply voltage with your
electricity supplier
- Check the simultaneous use of
electrical appliances
- In the event of a short power
failure (<10s) the stove continues
to operate normally
- If the system was in the ON state
and the power failure occurs for
more than 10s and less than 50
min, the stove will switch on after
blackout
Communication
error RS485
Er16
- Check connection between board
and display
Open door error
(First Advance 12kW
only)
Er44 Door opens for 60 sec
- Close the door - remove the error
- Air mass sensor damage
Service Service
Maximum Hours:
2100 hr (T66)
- Contact your installer for
occasional preventive maintenance