Instruction manual
10
I can’t get my gaming or combination
mouse and keyboard to work
Gaming mice and keyboards and combination mice and keyboards have more buttons
and functionality than 3-button mice and 104-key keyboards. Most KVM switches don’t
support the additional key functions and using them in your setup may impact the
performance of your KVM switch. As such, StarTech.com recommends that you might
use a standard 3-button wired mouse and a 104-key wired keyboard in your setup.
My display or video destination uses a dierent
type of video connector than DisplayPort
If the display or video destination in your setup uses a dierent type of video
connector than DisplayPort, you can use a converter to change the output type. For
more information, visit www.StarTech.com to see the dierent types of converters that
are available.
My keyboard keeps repeating keys when
it’s plugged into the KVM switch
To resolve this issue, try the following:
• If you’re running a version of the Windows OS, in the Control Panel, navigate to the
keyboard settings and adjust the repeat delay and repeat rate until the keys no
longer repeat.
• If your keyboard is plugged into one of the USB keyboard ports on the KVM switch,
unplug it and plug it into one of the USB hub ports.
Note: Hotkey commands aren’t available if your keyboard is plugged into a USB hub
port.
My mouse doesn’t move properly between my monitors
If you’re running a version of the Windows OS, in order for your mouse to move
properly between your monitors, you need to rearrange your monitors in Windows to
match the physical location of your monitors in your setup.