Stonex S900T GNSS Receiver – User Manual 22
providing the shipping for return. Dealers need to follow STONEX
®
repair/service procedure to achieve a better and prompt service result.
Return policy Dead on Arrival instruments
All returned products have to be shipped to STONEX
®
representative office.
The original Purchaser has a period of seven (7) days starting from date of
purchasing to signal the existence of a defect in the instrument for a full
refund (less shipping and handling), provided the merchandise is in new,
resalable condition and returned in the original, undamaged packaging.
Customer has to pay for both the return and the original freight fees,
regardless of the original freight paid by the Company. All warranty books,
instruction manuals, parts and accessories must be included as well as the
original box in which the item was shipped. We recommend to place the
original carton inside another box, to avoid any additional damage to the
carton itself. In some cases, returns of special items will require a re-stock
fee. Acceptance of returned merchandise is final only after inspection by
STONEX
®
.
Above terms and policies shall apply as for hardware. Dealers need to follow
STONEX
®
repair/service procedure to achieve a better and prompt service
result.
Firmware/Software warranty
Stonex doesn’t warrant that operation of Firmware/Software on any
instruments will be uninterrupted or error-free, or that functions contained in
Firmware/Software will operate to meet your requirements.
Stonex will forward the Software/Firmware Fix to the dealer or customer.
Firmware/software Fix means an error correction or other update created to
fix a previous firmware version that substantially doesn’t conform to the
instruments specification.
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