4. No or poor sound
• Check that your AV/HDMI cable is connected correctly.
• Check the volume levels of your TV set and the product.
• Check if the product or TV is on mute.
• Check audio type or soundtrack option. (where applicable)
5. Remote control does not operate.
• To control the product, the top end of the remote control should
point directly towards the receiving part of the product.
• Remove and reinsert the batteries in the remote control.
• Replace the batteries in the remote control for a new set.
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