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Structural Concepts SB5735 Series - Troubleshooting for Store Personnel (Part 2); Advanced Store-Level Issues

Structural Concepts SB5735 Series
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26
TROUBLESHOOTING [TO BE PERFORMED BY STORE PERSONNEL] - PAGE 2 of 2
Controller Display Flashing
If display is flashing, refer to Carel® Temperature Controller Section
in this manual.
Not Holding Temperature
If a large amount of warm product was added to the case, it will take
time for the temperature to adjust. Unit needs pre-chilled product.
The temperature will change during defrost cycle but will return to
normal when compressor turns on.
Check to see if the condenser coil has been cleaned.
Check that the case is not in the sun or near a heat or
air-conditioning vent.
Check air grilles for obstruction and remove.
Ensure that front air grilles are not obstructed by product or other
décor.
Note: Product displayed on Front Air Grilles will cause case to
run warm and will negate warranty.
Condensing Unit Not Operating
Check that the main power switch is turned on.
Check if the case is on and the control display is blank. If blank, call
Starbucks FASQ Desk
Controller may be in defrost mode. Compressor cycling on and off is
a normal condition. Carel® Temperature Controller Section in this
manual.
Note: If problems persist call Starbucks® FASQ Desk.

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