5-17
TROUBLESHOOTING GUIDE
ICEMAKER TROUBLESHOOTING GUIDE
1. Thermostat out of calibration.
2. Jammed cubes during water fill (11:00 ejec-
tor position).
3. Leaky water valve.
4. Excessive fill volume.
5. Motor stalled during water fill (11:00 ejector
position).
6. fill tube not properly installed in fill cup.
7. Fill cup broken.
8. Ice cubes fell over back of icemaker or
missed ice bucket.
9. White and brown wires reversed on harness.
10. Shorted water fill track on module.
1. Motor or gear grinding during production.
2. Screeching during ejection.
3. Excessive noise during water fill.
4. Water flowing through valve, ice falling in ice
bucket, ice level arm falling to down posi-
tion.
1. Cubes hollow or too small.
2. Cubes fell back into mold (Pac-Man).
3. Mound on top of cubes.
4. Icemaker and/or unit not level.
1. Replace thermostat (apply fresh alumi-
lastic).
2. Remove jam, determine reason for cube
stall.
3. Replace water valve.
4. Adjust water fill, or replace water valve,
or decrease supply water pressure.
5. Replace icemaker modular head.
6. Adjust fill tube.
7. Replace fill cup.
8. Adjust fill tube and/or ice bucket.
9. Repair wiring and replace icemaker.
10. Replace icemaker modular head.
1. Replace icemaker modular head.
2. Lubricate vertical cam end or replace ice-
maker modular head.
3. Replace water valve or adjust water sup-
ply line.
4. Normal operation, no repairs needed,
instruct customer.
1. See HOLLOW CUBES section above.
2. Check fill cup and fill tube alignment.
3. Cubes freezing too fast, adjust freezer
temperature and/or air flow.
4. Level as needed.
Complaint Possible Cause Correction
Water or ice slab in
ice bucket or freez-
er compartment
Noisy
Jammed cubes
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