MAINTENANCE
Cryopump Handling and Shipping
We at Sumitomo (SHI) Cryogenics of America, Inc. appreciate your buying and using our
cryopumps. We are always available to answer questions regarding use or service of the
equipment. Also, our Service Centers are prepared to maintain, repair or exchange your
cryopumps when service is required, provided no hazardous materials are present in your
cryopumps.
Because SCAI is concerned with the safety of its employees and our legal
responsibilities, we must remind you of your obligations regarding the handling of hazardous
materials. SCAI is not licensed to accept and cannot accept, store or dispose of
hazardous materials generated by others.
Please review the regulations that pertain to the transportation of hazardous wastes. If
you determine that these regulations apply to the cryopump in question and a hazardous waste
manifest would be required, SCAI cannot and will not accept the shipment. If returned goods
that should have been identified by a hazardous materials manifest arrive at SCAI, they will not
be accepted.
If a cryopump has been exposed to hazardous materials, it is generally possible to
render the pump safe for handling by a combination of inert gas purging, removal and proper
disposal of the 2nd-stage cryopanel and cleaning of the surfaces of the cryopump that have
been exposed to hazardous materials. Decontamination and cleaning of the exposed surfaces
must be accomplished in accordance with methods recommended in Federal Government
Hazardous Material Procedures.
If you are returning a cryopump to SCAI, please contact the nearest Service Center for a
Return Authorization Number prior to shipment. Cryopumps being returned to SCAI
shall be accompanied by a letter listing the hazardous material(s) to which the cryopump has
been exposed and certifying that the cryopump has been decontaminated in accordance with
procedures meeting Federal Government requirements. A copy of the certification letter shall
be attached to the packing list affixed to the outside of the shipping container.
We ask your cooperation in handling potentially hazardous materials in ways that are
safe, proper and in accordance with prevailing laws. We will work with you to minimize any
inconvenience caused by our policy requirements, and we are always available for further
questions and discussion.
Sumitomo (SHI) Cryogenics of America, Inc.
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