Transaction Processing Retail
— Press Enter.
— Select one of the following 2 options:
1. Telephone Order
2. Mail Order
— Confirm the amount, press Enter for Yes or Cancel button for No.
— If Approved, the terminal will print the merchant receipt.
— Remove the merchant receipt.
— Press Enter or Yes to print the customer receipt (if required).
— Ensure that the transaction receipt says ‘APPROVED’.
*Visa and MasterCard Credit Cards.
**If the card holder is present and their card cannot be tapped, inserted or swiped request an alternate payment method.
This function can only be performed using Credit Cards.
This functionality is only available if enabled on your merchant profile.
Void
— Press the MENU button from the Home screen.
— Select 3 for Batch.
— Select 5 for Void.
— Type in the invoice number of the transaction to be voided.
— Press Enter.
— Type in your Void password.
— Press Enter.
— The terminal will ask you to confirm the Transaction to be Voided.
— Press the Enter button for Yes or Cancel button for No.
— The terminal will print you a merchant receipt indicating the VOIDED sale.
— The terminal will display - Verify Signature Correct?
— Press the Enter or Yes button to confirm the signature is correct.
— Press the Enter or Yes button to print a customer receipt (if required).
Do not disclose your Void password to any unauthorized people.
Only Credit card transactions can be voided.
A voided transaction will not appear on the merchant statement, cardholder statement or settlement report.
You can only void a transaction that is in the current day’s batch and it can only be voided prior to settlement.
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