MOTO (Mail Order/Telephone Order) transaction**
Follow these steps when a Mail or Telephone Order is received (Cardholder is not present
atthe time of sale)
— Press the MENU button
from the Home screen.
— Select 1 for Transaction.
— Select MOTO.
— Type in the Sale Amount.
— Press Enter.
— Type in the full card number.
— Press Enter.
— Type in the Expiry Date.
— Press Enter.
— Type in CCV number from the card (last 3 digits on the back of the card* - if available and
requested by the terminal).
— Press Enter.
— Select one of the following 2 options:
1. Telephone Order
2. Mail Order
— Confirm the amount, press Enter for Yes or Cancel button for No.
— If Approved, the terminal will print the merchant receipt.
— Remove the merchant receipt.
— Press Enter or Yes to print the customer receipt (if required).
— Ensure that the transaction receipt says ‘APPROVED’.
*Visa and MasterCard Credit Cards
**If the card holder is present and their card cannot be tapped, inserted or swiped request an alternate payment method.
If User ID has been enabled on your terminal, the terminal will request a User ID to be entered after the transaction
amount has been entered.
This function can only be performed using Credit Cards.
This functionality is only available if enabled on your merchant profile.
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