Chapter 3: Troubleshooting
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3.3 Frequently Asked Questions
Question: What type of memory does my motherboard support?
Answer: The motherboard supports up to 64 GB of DDR5 ECC UDIMM memory with speeds
of up to 4800 MT/s (with the one or two DIMM(s) per channel population conguration) in two
memory slots. To enhance memory performance, do not mix memory modules of dierent
speeds and sizes. Follow all memory installation instructions given on Section 2-4 in Chapter
2.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are not experiencing
any problems with your system. Updated BIOS les are located on our website at http://www.
supermicro.com/ResourceApps/BIOS_IPMI_Intel.html. Check our BIOS warning message
and the information on how to update your BIOS on our website. Select your motherboard
model and download the BIOS le to your computer. Also, check the current BIOS revision
to make sure that it is newer than your BIOS before downloading. Unzip the BIOS le onto
a bootable USB device. Run the batch le using the format FLASH.BAT lename.rom from
your bootable USB device to ash the BIOS. Then, your system will automatically reboot.
Warning: Do not shut down or reset the system while updating the BIOS to prevent possible
system boot failure!
Note: The SPI BIOS chip used on this motherboard cannot be removed. Send your
motherboard back to our RMA Department at Supermicro for repair. For BIOS Recov-
ery instructions, refer to the AMI BIOS Recovery Instructions posted at https://www.
supermicro.com/support/manuals/.