3-1
Chapter 3: Troubleshooting
Chapter 3
Troubleshooting
3-1 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all
of the procedures below and still need assistance, refer to the ‘Technical Support
Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter.
Always disconnect the AC power cord before adding, changing or installing any
hardware components.
Before Power On
1. Make sure that the Standby is not on. (Note: If it is on, the onboard power
is on. Be sure to unplug the power cable before installing or removing the
components.)
2. Make sure that there are no short circuits between the motherboard and
chassis.
3. Disconnect all ribbon/wire cables from the motherboard, including those for
the keyboard and mouse. Also, be sure to remove all add-on cards.
4. Make sure that CPU is fully seated. Check all jumper settings as well.
No Power
1. Make sure that there are no short circuits between the motherboard and
chassis.
2. Make sure that all jumpers are set to their default positions.
3. Check if the 115V/230V switch on the power supply is properly set.
4. Turn the power switch on and off to test the system.
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