Symantec netbackup 5030 - Gathering Device Logs with DataCollect Command

Table 5-2
NetBackup Appliance log file locations (continued)
Log file locationNetBackup appliance logs
/tmp/DataCollect.zip
You can copy the DataCollect.zip to
your local folders using the Main >
Support > Logs > Share Open
command.
NetBackup appliance device logs
See “About working with log files” on page 48.
Gathering device logs with the DataCollect command
You can use the DataCollect command from the Main > Support shell menu to
gather device logs. You can share these device logs with the Symantec Support
team to resolve device-related issues.
Along with the operating system, IPMI, and storage logs, the DataCollect command
now collects the following logs as well:
■ Patch logs
■ Veritas File System logs
■ Test hardware logs
■ CPU information
■ Disk performance logs
■ Memory information
■ Hardware information
To gather device logs with the DataCollect command
1
Log on to the administrative NetBackup Appliance Shell Menu.
2
Open the Support menu. To open the support menu, use the following
command:
Main > Support
The appliance displays all the sub-tasks in the support menu.
54Working with log files
Gathering device logs with the DataCollect command