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Symantec NetBackup 5230 - User Manual

Symantec NetBackup 5230
201 pages
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Symantec NetBackup
Appliance Troubleshooting
Guide
Release 2.6.0.4
NetBackup 52xx, NetBackup 5030

Table of Contents

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Summary

Chapter 2 Best practices

About best practices

Lists best practices for working with NetBackup Appliance hardware and software.

Chapter 3 About Software Troubleshooting Tools

Tools for troubleshooting the NetBackup Appliance

Describes tools and commands used to diagnose issues faced by the NetBackup Appliance.

Troubleshooting and tuning Appliance from the Appliance Diagnostics Center

Explains how to use the Appliance Diagnostics Center for troubleshooting and system optimization.

Chapter 5 Working with log files

About working with log files

Explains the importance of capturing log files and methods to access them.

Chapter 6 Troubleshooting the NetBackup Appliance setup and configuration issues

Troubleshooting the appliance setup and configuration issues

Covers procedures for resolving issues during initial setup and configuration.

About troubleshooting appliance installation and upgrade problems

Provides steps to troubleshoot issues encountered during installation and upgrade processes.

Troubleshooting appliance configuration problems

Offers steps to check for problems after initial configuration or changes.

Chapter 7 Troubleshooting generic issues

Troubleshooting generic issues

Covers low priority, high priority, and critical issues for troubleshooting.

Chapter 8 Troubleshooting Hardware Issues

Starting an appliance that does not turn on

Offers suggestions to ensure the appliance is powered on and troubleshooting power issues.

Troubleshooting an amber drive status LED on the appliance

Explains how to interpret amber drive status LEDs and identify faulty drives.

Troubleshooting a system drive that the management software does not identify

Guides on troubleshooting system disk drives not recognized by management tools.

Troubleshooting appliance power supply problems

Details how to diagnose and resolve issues related to the appliance's dual power supplies.

Troubleshooting system-induced shutdown

Covers causes and troubleshooting steps for unexpected system shutdowns.

Troubleshooting system status LED issues

Explains the meaning of system status LED states and how to troubleshoot them.

Chapter 9 Removing and replacing appliance hardware components

Chapter 11 Disaster Recovery

About disaster recovery

Introduces the concept of disaster recovery and its importance for appliances.

Disaster recovery best practices

Provides configuration options and strategies for effective disaster recovery.

Chapter 12 NetBackup Appliance error messages

About NetBackup Appliance error messages

Introduces the repository of important error messages and status codes for NetBackup Appliance.

Error messages displayed on the NetBackup Appliance Web Console

Details error messages across various tabs within the Web Console interface.

Error messages displayed on the NetBackup Appliance Shell Menu

Lists common error messages encountered when using the NetBackup Appliance Shell Menu.

Symantec NetBackup 5230 Specifications

General IconGeneral
BrandSymantec
ModelNetBackup 5230
CategoryStorage
LanguageEnglish

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