■ Avoid expensive and messy cabling and hardware like keyboard, monitor, and
mouse (KVM) solutions.
Note: You can also use the IPMI sub-system to reimage your NetBackup Appliance.
For the detailed steps on configuring the IPMI sub-system, refer to the IPMI
Configuration section from the Symantec NetBackup Appliance Administrator's
Guide.
About password management and recovery
Symantec understands that there may be situations where you need to recover
your administrator (admin) password. Password recovery for users can be
approached based on the following approaches:
Table 2-2
Password recovery for local and LDAP users
Steps to recover passwordSteps to change passwordUser Type
Contact the Symantec Technical
Support for changing the
password. An employee that
maintains the password may
leave the company, or you may
lose or forget the password. If any
of these situations occur, contact
Symantec Technical Support for
assistance.
Use the Settings > Password
Management tab from the
NetBackup Appliance Web Console.
Local Users
Considering the example when
an LDAP user leaves the
company, or may lose or forget
the password. Use the following
steps to reset or change the
password for an LDAP user:
■ Recover the password using
the LDAP server.
■ Contact the Symantec
Technical Support for
changing the password.
Use the following steps to reset or
change the password for an LDAP
or AD user:
■ Update the user password in the
Active Directory server or LDAP
server.
■ Use the Settings > Password
Management tab from the
NetBackup Appliance Web
Console.
LDAP Users or
Active Directory
users
See “About best practices” on page 17.
25Best practices
About password management and recovery
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