Symantec NetBackup 5230 - Error messages displayed during initial configuration

Error messages displayed during initial configuration
Table 12-1 lists some of the common error messages that you may come across
during the initial configuration of your NetBackup Appliance:
Table 12-1
Errors in initial configuration
Recommended actionExplanationError messages
Please gather the device logs using
the DataCollect command and
Contact support.
This error message is displayed when
there is a problem in setting the DNS
information. This error may occur
because the script did not return valid
input or some unexpected condition
occurs.
Failed to configure DNS settings or
host name Resolution entries due to
some unexpected error.
Please gather the device logs using
the DataCollect command and
Contact support.
This message appears when there is
a problem in getting the DNS
information for the appliance. This
error may occur because the script did
not return a valid input or some
unexpected condition occurs.
Failed to load Host Configuration
settings due to some unexpected
error.
Please gather the device logs using
the DataCollect command and
Contact support.
This message appears when there is
some problem in host name lookup
service. The script did not return a
valid output or some unexpected
condition occurred.
Failed to validate host name due to
some unexpected error.
You can resolve this issue by
performing the following checks:
■ Please check if master server is
pingable.
■ Please ensure that all the
NetBackup precesses are up and
running.
This message appears due to the
following reasons:
■ If you select the role as media, and
enter the host name of a master
server.
■ If the master server is not
reachable or if the NetBackup
processes on the master server
are down.
Unable to connect to Master Server.
Please enter the correct master server
name.
This message appears if you select
the role as media, and enter the host
name of a master server.
Incorrect user input - The master
server name cannot be same as the
appliance host name.
See “NetBackup status codes applicable for NetBackup Appliance” on page 196.
See “Error messages displayed on the NetBackup Appliance Shell Menu”
on page 189.
168NetBackup Appliance error messages
Error messages displayed during initial configuration