About using the Collect Log files wizard
You can use the Collect Log files wizard from the NetBackup Appliance Web
Console to collect log files from an Appliance. The wizard lets you collect different
types of log files like NetBackup, Appliance, operating system, PureDisk, GUI,
NBSU (NetBackup Support Utility), DataCollect and so on.
You can collect log files from a 52x0 Appliance.
After you have generated the log files you can email them to recipients, download
them to your computer, or upload them to Symantec Support. For information about
the Appliance Diagnostics Center, See “Troubleshooting and tuning Appliance from
the Appliance Diagnostics Center” on page 31.
See “About working with log files” on page 48.
Viewing log files using the Support command
You can use the following section to view the log file information.
To view logs using the Support > Logs > Browse command:
1
Enter browse mode using the Main_Menu > Support > Logs followed by the
Browse command in the NetBackup Appliance Shell Menu. The LOGROOT/>
prompt appears.
2
To display the available log directories on your appliance, type ls at LOGROOT/>
prompt.
3
To see the available log files in any of the log directories, use the cd command
to change directories to the log directory of your choice. The prompt changes
to show the directory that you are in. For example, if you changed directories
to the GUI directory, the prompt appears as LOGROOT/GUI/>. From that prompt
you can use the ls command to display the available log files in the GUI log
directory.
4
To view the files, use the less <FILE> or tail <FILE> command. Files are
marked with <FILE> and directories with <DIR>.
See “Locating NetBackup Appliance log files using the Browse command”
on page 53.
To view NetBackup Appliance unified (VxUL) logs using the Support > Logs
command:
1
You can view the NetBackup Appliance unified (VxUL) logs with the Support
> Logs > VXLogView command. Enter the command into the shell menu and
use one of the following options:
51Working with log files
About using the Collect Log files wizard
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