Table 11-7
Steps for determining the type of software corruption
DescriptionActionSteps
The following are types of software corruption that
can happen on the appliance due to many factors:
■ Database corruption: A change you made is not
being displayed or nothing is being displayed
at all.
■ Catalog corruption: You lose the ability to
perform backups or restores or you are not
seeing images being backed up.
■ Operating system corruption: You are not able
to log in or you are not able to perform any of
NetBackup and NetBackup appliance
operations.
Note: If you have more severe software corruption
than what is listed here, contact Symantec
Technical Support with your specific scenario for
further assistance.
Determine the software
corruption that has
occurred on the
appliance.
Step 1
See See “NetBackup appliance database
corruption” on page 155. for database corruption
disaster recovery.
See See “NetBackup appliance catalog corruption”
on page 158. for catalog corruption disaster
recovery.
See See “NetBackup appliance operating system
corruption” on page 164. for operating system
corruption disaster recovery.
Perform disaster recovery
for your specific software
corruption case.
Step 2
NetBackup appliance database corruption
Database corruption may have occurred if you have made changes to the
configuration, or your appliance is not displaying anything when booted up.
Use the following steps as a guide to recover a corrupt database on the appliance.
155Disaster Recovery
Disaster recovery scenarios
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