Table 3-2
Log files collected by the Collect Logs Wizard (continued)
What is collected?Log Type
All logs related to Media Server Deduplication Pool (MSDP) are collected
under the following directories:
<DIR> PD
■ /var/log/puredisk
■ /disk/log
Deduplication
(Media Server
Deduplication
Pool or
PureDisk)
All logs related to NetBackup Appliance Web Console logs are collected
under the following directories:
/log/webgui
NetBackup
Appliance
Web Console
Diagnostic information about NetBackup and the operating system.NetBackup
support utility
(nbsu)
Hardware and storage device logs. The logs created by the DataCollect
utility are collected.
DataCollect
About NetBackup support utilities
The NetBackup Appliance provides the following support utilities to help diagnose
NetBackup problems:
■ NetBackup Domain Network Analyzer (NBDNA)
■ NetBackup Support Utility (nbsu)
NetBackup Domain Network Analyzer (NBDNA)
You can run the NBDNA utility on a NetBackup primary or secondary appliance to
perform the following tasks:
■ Identifying the NetBackup domain configuration to resolve network-related issues
■ Identifying the NetBackup performance issues
■ Ensuring the behavior with regards to the host name lookup is functional
■ Ensuring that the connectivity between NetBackup hosts and the appliance is
established and functional based on their role within the NetBackup domain
■ Generating the reports that are meant for Symantec Technical Support.
The NBDNA utility provides the following types of information in its output:
36About Software Troubleshooting Tools
About NetBackup support utilities
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