TallyGenicom 2380 - Printer Testmodes and Troubleshooting Guide

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Testmodes and Troubleshooting

4-1

4 Testmodes and Troubleshooting

The following internal printer tests are available:

 ASCII tree 8 Inch

 ASCII tree 13.6 Inch

 Hex-Dump capability

 Monitoring function

For better understanding it is recommended to read also chapter 3 “Functional

Description”.

Table of Contents

Default Chapter3
- Table of Contents3
Chapter 1 Introduction9
Chapter 2 Specifications11
Printer Specifications11
Interface Specifications15
Paper Specifications17
Printer Dimensions19
Chapter 3 Functional Description21
General21
- Power Supply21
- Printhead21
- Ribbon21
- Data Transfer22
- Example of a Printer Connected to a Computer in an Ethernet22
- Example of Several Devices in an Ethernet22
- Monitoring22
- Head/Platenclearance23
Mechanical Functions23
- Shift Friction - Tractor25
- Monitoring Light Barrier "Pathselection30
- Position of the Wheels31
- Paperways33
Electronic Functions34
- Description of the Switching Power Supply36
- Main Board36
- Driver Section37
- Needle Driver37
- Panel38
- Bidirectional Centronics Interface39
- Interface Board Option/Modular41
- General Infomation about External Interfaces42
- Shared Interface43
- TTY Interface 20 Ma Option45
- RS422/V11, SS97 Option46
- Connection Board47
- Connection Board 2365/238047
  - Interlock Sensor47
- Printhead Sensor Board48
Chapter 4 Testmodes and Troubleshooting63
- Test Functions64
  - ASCII Tree65
  - Interfacetest (Hex-Dump)65
- Troubleshooting66
- Monitoring Functions80
  - RMC Ribbon Detection Mechanism82
- Caring, Lubrication and Maintenance83
- Monitoring of Thermo-ASIC and Printhead84
  - Calibrating Values of Thermo-ASIC and Printhead84
- Display Message "Hardware Alarm86
- Ignore Printhead88
- Printing Without Topcover89
- Loading Optional Firmware90
  - Loading Optional Firmware Using Parallel Interface90
  - Loading Optional Firmware Using Remote Printer91
- Test Print Status Page92
Chapter 5 Instructions for Disassembly and Assembly93
- Replacing Casing94
- Printhead101
  - Removing the Printhead101
  - Installing the Printhead102
- Replacing Electronic Parts103
- Replacing Motors109
- Replacing Sensor Parts112
- Replace Transverse Paper Guide115
- Ribbon Drive116
  - Replacing Ribbon Drive116
  - Installing Ribbon Drive Set117
- Remove Carriage System / Toothed Belt118
- Replacing Upper Friction Drive (Shutter)119
- Replacing the Tractor Assy120
  - Replacing the Two Tractors121
- Replacing Lower Friction Drive122
Remove Timing Strip123
Replacing Side Walls124
Mounting Drive Wheel125
Remove Platen126
- Printer Model with NDK9 Printhead126
Chapter 6 Adjustments130
Mechanical Adjustments130
- Tension of the Toothed Belt130
- Adjustment of Head / Platen Gap131
- Adjusting Parallelism Printhead/Platen133
Electrical Adjustments135
- Interface Jumper Settings135
- Optional Serial Interface135
- TTY-Interface 20 Ma Current Loop (Option) (048957)137
- Interface RS422 (Option) (048956)138
Soft Adjustments139
- Setting of Head Temperature NDK9+ (Reference Value)139
- Adjustment of AGA140
Chapter 7 Spare Parts and Schematics141
Housing142
Basic Printer143
Standard Tractor Assy152
Aga154
Connection Board/Cables154
Electronic Parts and Sensors157
- Mainboard Complete Standard Spare Assy157
- Mainboard Complete Special Versions157
- Carriage Adapter Assy158
- Sensor Papermotion/End159
- Sensor Asf/3Rd Tractor159
- Sensor Interlock159
- Sensor Function Selection160
- AGA Sensor160
- Horizontal Sensor160
- Paperwidth Sensor (APW)160
- Ribbon Motion Sensor (RMC)160
Panel161
PMS + Double Sensor162
Sensor Sheet Feeder and Rear Tractor163
Option Recognition164
Sens Function Select, Kit (070 013)165
Modular Interfaces166
- Serial I/O (Option)166
- Connector Assignment166
- Interface Cable (Serial Interface)167
- Input Signals167
- Output Signals167
Chapter 8 Rear Tractor (2T Model)169
Specifications169
Tractor Complete170
Chapter 9 Cutting Device (Option)173
Specifications173
Spare Parts and Schematics175
- Mechanical Components175
- Maintenance and Adjustments175
Chapter 10 2Nd- (Front-) Tractor (Option)179
Chapter 11 Printer Stand179
Overview179
Installing the Printer Stand180

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