Section 8
8-1
Model 428
Troubleshooting Guide
8
Troubleshooting Guide
Table 8-1
Problem Probable Cause Remedy
Page
Ref.
1. No product is being
dispensed.
a. Power switch is in the OFF
position.
a. Place power switch in the AUTO
position.
6-10
b. Improper mixing of product. b. Carefully follow directions for mixing
product.
- - -
c. Inadequate mix in hopper. c. Fill hopper with mix. 6-10
d. Product frozen in freezing cylinder. d. Adjust viscosity adjustment
accordingly.
5-2
e. Machine out on reset. e. Place power switch in the OFF
position. Press the RESET button.
Return power switch to AUTO.
5-2
f. Beater assembly is not rotating at
all or counterclockwise. Power
switch is not in AUTO.
f. The power switch must be in AUTO. If
beater is rotating counterclockwise,
call a service technician to correct
rotation.
1-3
g. Machine unplugged at wall
receptacle.
g. Plug in power cord. - - -
h. Tripped circuit breaker or blown
fuse.
h. Reset circuit breaker or replace fuse. - - -
2. Machine will not operate
in the Auto or Wash
mode.
a. Machine unplugged at the wall
receptacle.
a. Plug in the power cord. - - -
b. Tripped circuit breaker or blown
fuse.
b. Reset circuit breaker or replace fuse. - - -
c. Machine out on reset. c. Place the power switch in the OFF
position. Press the RESET button.
Return power switch to AUTO.
5-2
3. No compressor
operation in Auto mode.
a. Beater motor is out on overload. a. Place power switch in the OFF
position. Press the RESET button.
Return power switch to AUTO.
5-2
b. Condenser dirty (air-cooled
machines).
b. Clean condenser monthly. 7-1
4. Product too thick. a. Inadequate mix in hopper. a. Fill hopper with mix. 6-10
b. Improper mixing of product. b. Carefully follow directions for mixing
product.
- - -
c. The viscosity adjustment is set
incorrectly.
c. Adjust the viscosity control. 5-2
d. The torque arm is not installed. d. Install the torque arm. 6-3