74
EQUIPMENT TROUBLESHOOTING
Entire Grill (All Models)
Problem Probable Cause Remedy
The exhaust hood alone does not turn
on when the fan interlock switch is in the
ON position.
The fan interlock switch is faulty. Call for service.
Loose or broken wires to switch. Call for service.
The grill alone will not turn on when the
fan interlock switch is in the ON position.
The grill breaker has tripped. Reset the breaker.
The grill's control voltage cord has
become unplugged.
Reseat the power cord.
The Ansul reset tripped. Press the Ansul reset button.
Internal component failure. If the problem still remains, call for
service.
The platen will not stay down when the
STANDBY button is pressed.
The cavity where the handle latches to
the latch solenoid (located at the front of
the grill) is dirty.
Clean the handle foot and/or the latch
solenoid post.
Internal component failure. If the problem still remains, call for
service.
The grill displays TOO COOL. The grill is not within the specified
temperature range of the specified
recipe.
Wait for the grill to reach temperature
range for specified recipe.
Three-phase breaker tripped. Reset the breaker.
Three-phase cord has become
unplugged from the wall.
Reseat the three-phase plug.
The grill displays TOO HOT. The grill is not within the specified
temperature range of the specified
recipe.
Wait for the grill to reach temperature
range for specified recipe.
Thermocouple X is open. Internal component failure. Call for service.
Thermocouple X is shorted. Three-phase cord has become
unplugged from the wall.
Reseat the three-phase plug.
Internal component failure. If the problem still remains, call for
service.
The grill is making loud whistling noise
when cooking product with egg ring.
The egg ring is dirty and causing steam
to escape.
Clean the egg ring.