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TCL iQool-C2MS12K12K - User Manual

TCL iQool-C2MS12K12K
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USER AND INSTALLATION
MANUAL
SMART WIFI CONTROLLED CEILING MOUNTED
MULTI CASSETTE AIR CONDITIONER
Thank you for choosing a TCL Air Conditioner
Please read this user manual before using this innovative
Air Conditioner and keep it safe for future reference.
Double
iQool-C2MS12K12K
2 x 12,000 BTU Cassettes
Triple
iQool-C3MS9K9K9K
3 x 9,000 BTU Cassettes

Table of Contents

Questions and Answers

  • A
    Alexandra JenkinsAug 3, 2025
    Why is my TCL Air Conditioner not blowing enough cold air?
    • F
      fernandezdeborahAug 3, 2025
      There are several reasons why your TCL Air Conditioner might not be providing sufficient airflow, whether hot or cold: * The temperature setting may be inappropriate, so adjust it accordingly. * The air inlet or outlet of either the indoor or outdoor unit might be blocked; clear any obstructions. * The air filter could be blocked; clean or replace it. * The fan speed might be set to minimum; increase the fan speed. * There might be other heat sources in the room; minimize these. * The unit may be low on refrigerant; check and refill as necessary.
  • R
    Richard GreenAug 15, 2025
    Why does my TCL Air Conditioner remote not work?
    • H
      hortonrobertAug 15, 2025
      If your TCL Air Conditioner is not responding to the remote, it could be due to these reasons: * The remote control may be too far from the indoor unit; move it closer. * The batteries in the remote controller may be exhausted; replace them. * There may be obstacles between the remote control and the signal receiver on the indoor unit; remove any obstructions.
  • A
    amberkimAug 21, 2025
    Why does my TCL iQool-C2MS12K12K make running water noise?
    • B
      brandonrodriguezAug 21, 2025
      The noise of running water in your TCL Air Conditioner could be due to the back flow of liquid in the refrigerant circulation. Inspect the refrigerant circulation system for blockages.
  • J
    jwilsonAug 28, 2025
    Why does my TCL iQool-C2MS12K12K Air Conditioner smell?
    • J
      Julie FosterAug 28, 2025
      If your TCL Air Conditioner emits a strange odour, the air filter may be dirty. Try cleaning or replacing the air filter.
  • A
    Alyssa StewartNov 8, 2025
    What to do if my TCL Air Conditioner is not turning on?
    • N
      Nichole KellyNov 8, 2025
      If your TCL Air Conditioner is not operating, consider the following potential causes: * There may be a power failure; check the power supply to ensure it is functioning. * The indoor or outdoor unit fan motor could be damaged; inspect and replace it if necessary. * The compressor thermomagnetic circuit breaker might be faulty; check and replace it. * There could be faulty protective devices or fuses; inspect and replace any that are faulty. * There might be loose connections; check and secure all connections. * The unit may be in self-protection mode due to adverse conditions; allow it to reset once conditions improve. * The voltage supply might be outside the specified range; ensure it is within the correct range. * The TIMER-ON function may be active; turn it off. * T...

Summary

Safety Instructions

Operation Parts

Remote Control

Remote Operation

Setting Up the Remote

Functions

Timer Off Function

Timer On Function

WIFI Control

Before You Start

Prerequisites for Wi-Fi setup.

Download the App to Your Phone

Instructions for downloading the control app.

Activating the App

Steps to activate the mobile application.

Register the App

Process for registering an account in the app.

SMS Registration

How to register using a mobile number.

Forgotten Password

Procedure for recovering a forgotten password.

Connection Methods Available for Setup

Overview of available connection modes (CF and AP).

Changing Between Connection Types

How to switch between CF and AP connection modes.

Adding a Device

Steps to add a new device to the app.

Connecting Using CF Mode (Quick Connection)

Guide for setting up via CF mode.

Connecting Using AP Mode (Alternative Method)

Guide for setting up via AP mode.

Controlling Your Device Through the App

Using the Timer Function

How to set ON and OFF timers via the app.

Maintenance

Removing the Grill

Cleaning the Filters

Installation Guide

Indoor Unit Position

Guidance on selecting the optimal location for the indoor unit.

Outdoor Unit Position

Tools Recommended for Installation

Installation of the Indoor Cassette Unit

Space Around the Unit

Preparation Work on the Ceiling

Hanging the Cassette Unit

Drainage Pipe Installation

Drainage Test

Panel Installation

Installation of the Outdoor Unit

Condensate Drainage of the Outdoor Unit

Refrigerant Pipe Installation

Flaring the Pipes

Standard Pipelines Connection & Air Purging

Air Purging with Vacuum Pump

Procedure for vacuuming the refrigerant system.

Gas Leakage Inspection

How to check for refrigerant leaks after installation.

Electrical Connection of the Air Conditioner

Electrical Wiring Diagrams

Troubleshooting and Self Diagnosis

Error Signals on the Display

Outdoor Unit Fault Codes

WIFI Control Troubleshooting

TCL iQool-C2MS12K12K Specifications

General IconGeneral
TypeSplit AC
Capacity1 Ton
Energy Efficiency Ratio (EER)3.5
RefrigerantR32
Noise Level (Indoor Unit)42 dB
Weight (Indoor Unit)9 kg
Cooling Capacity3500 W
Power Supply220-240V/50Hz
Operating Temperature (Cooling)18°C - 43°C

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