TD Generation - Refund

10
Recall by amount
a) Enterthedollar amountandtap
OK
.Gotostep2.
Recall by account #
a) SwipeorManually enter thecard.Gotostep2.
Recall by invoice #
a) Entertheinvoicenumberthatyouwanttorecallandtap
OK
.Gotostep3.
2. Iftherearemultipletransactions,scrolltothedesiredoneandtap
OK
.
3. SelectVoidtocancelthetransactionorselectCompletiontocloseapre-authorization.Tap
CANC
ANNUL
toleavethisscreenwithoutmakingaselection.
Refund
Youcanonlyperformarefundonatransactionthathasalreadybeensubmittedforreimbursement.
->HomeScreen->Desktop->MainMenu-> Refund
1. Entertheinvoice number andpress .
2. Enterthedollar amountandtap
OK
.
3. Selectoneofthefollowingpaymentmethods:Insert / Swipe, ContactlessorManual Entry.
Insert / swipe credit or debit card
a) ThecustomerenterstheirPINandpresses
O
.Gotostep4.
Contactless credit or debit card
a) Thecustomertapstheircontactless-enabledcardonthescreen.Gotostep4.
Manual credit card
a) Entertheaccount numberandpress
OK
.
b) Entertheexpiry dateandpress
OK
.Thisisfourdigitsinlength.
c) Isamanualimprintrequired(NOorYES)?IfyouselectNO,thetransactionwillbe
canceled.
d) EntertheCVD numberandpress
OK
.Thiscanbeuptofourdigitsinlength.Gotostep4.
4. YoucanREPRINTthereceiptorFINISHtocompletetherefundandthereceiptsprint.
Debit refunds are disabled by default. If you wish to activate debit refunds on your terminal please call the TD Merchant
Solutions Help Desk at 1-800-363-1163.