TD Generation - Default Chapter; Table of Contents

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Contents
About this Guide .......................................................1
Merchant Welcome Kit Contents ...............................1
The TD Generation Shared POS ................................. 1
The Terminal ..............................................................1
Navigation ............................................................................................. 2
Changing the paper .............................................................................. 2
The PINPad .................................................................2
Navigation ............................................................................................. 2
Terminal and PINPad Screens ....................................3
Idle screens and icons ............................................................................ 3
Home screen .......................................................................................... 4
Desktop screen ...................................................................................... 4
Main Menu screen ................................................................................. 4
Cardholder Privacy and Security ...............................5
Terminal security ................................................................................... 5
Locking your home screen ........................................................... 5
Fraud prevention ................................................................................... 5
Force post fraud prevention ......................................................... 5
Call for authorization fraud prevention ......................................... 5
Financial Transactions ................................................6
Accepted card types .............................................................................. 6
Credit card purchase ............................................................................. 6
Debit card purchase .............................................................................. 8
Phone or mail purchase ........................................................................ 8
Force post purchase .............................................................................. 9
Void ........................................................................................................ 9
Transaction recall .................................................................................. 9
Refund ................................................................................................. 10
Receipts ...................................................................11
Reprinting receipts .............................................................................. 11
Receipt examples ................................................................................. 11
Continued on next page