TD Generation - Cardholder Privacy and Security; Terminal Security; Locking Your Home Screen; Fraud Prevention

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Cardholder Privacy and Security
PleaserefertotheCardholder PrivacysheetinyourMerchantWelcomeKit.Itcontainsimportant
informationaboutyourresponsibilitiestoyourcustomersandtheirpersonalandtransaction
information.
Terminalsecurity
ItistheMerchant’sresponsibilitytosecuretheirterminal,anyuserIDsorpasswordsandtoprevent
unauthorizeduse.InanyeventtheMerchantwillbeliableforanyunauthorizeduseoftheterminalor
anyuserIDsorpasswords.TherearethreeoptionstosecuretheSharedPOS:
Home Screen Desktop Screen Explanation
Not secured Alldesktopscreens
protected
AgoodoptionwhereMerchantsperformtheirown
transactions.
Secured Notprotected Agoodoptionwherethereisasinglepersonperforming
transactionsforallMerchants.
Secured Somedesktop
screenssecured
AcustomizedoptionwhereMerchantsperformtheirown
transactionsbutsomedon’twantpasswordprotection.
Not secured Notsecured Anoptionwherethereisasinglepersonwhomanagesan
officeformultipleMerchants.Thisoptionistheleastsecure
andnotsuggested.
Locking your home screen
Control Panel->Settings->ScreenLock
1. ConfirmthatyouwanttolockyourHomescreen(YES).Yourhomescreenisnowonlybeopened
byyouradministratorpassword.
Fraudprevention
PleaserefertotheHow to Help Prevent FraudpamphletinyourMerchantWelcomeKit.Youcanalso
reducefraudulenttransactionsonyourterminalbyenabling:
Force post fraud prevention
Youcannowdisableorpasswordprotectforceposttransactionsonyourterminal.Ifaforcepost
transactionoccurstheterminalwilleither:
• Disabled—Statethatthetransactionisnotallowed.
OR
• Passwordprotected—Requestasupervisorormanagertoentertheirpassword.
Call for authorization fraud prevention
Youcanenable/disablecallforauthorizationtransactions.ThedefaultsettingisOFF.
If you want to use either of these fraud prevention features, you must enable them on each of your terminals. To do so, please
call the TD Merchant Solutions Help Desk at 1-800-363-1163.