8 - 2 MIO2 Operating Manual, 394934, en, V3.0
8 - Troubleshooting
Troubleshooting Table
8.1 Troubleshooting Table
Trouble-
shooting by the
Operator
The following table lists problems and errors and gives instructions on how to
eliminate them:
Tab. 8-1 Troubleshooting table
Problem, error Possible cause Corrective measure
Problem, error on instrument level
Spillage Spillage of substance in slot
due to inadequate fill level
of microplates
Switch off instrument platform imme-
diately
Perform decontamination and/or
maintenance
Refer to the manufacturers specifica-
tion of the microplates for adequate
fill level, adapt shaking frequency
Communication error interrupted
No communication
Fuse blown
Check cable and plug
Switch off instrument and PC,
switch on instrument and PC
Notify your local service organization
Shutter does not close
properly
Mechanical failure of the
shutter locks
Perform shutter test (refer to Instru-
ment Software Manual)
Notify your local service organization
Microplate is loose and not
held by fixing device
Mechanical failure of the
fixing device
Check if foreign objects have been
caught in the fixing device.
Notify your local service organization
Loading not possible
shutter does not open
Slots occupied by other
microplate
Remove microplate by opening the
shutters by hand
Loading not possible
microplate is dropped or not
placed in slot
Incubator is not aligned/
installed correctly
Remove incubator and do installa-
tion procedure 5.2 “Incubator Instal-
lation”, 5-3
Shaker stops Incubator not levelled cor-
rectly
Incubator not properly
applied to adapter plate.
Level incubator according to
5.2.3 “Leveling Incubator”, 5-6
Remove incubator and do installa-
tion procedure 5.2 “Incubator Instal-
lation”, 5-3
To Next Page
Loading...