tecan MIO2 - Contacts

10 - Customer Support
Contacts
MIO2 Operating Manual, 394934, en, V3.0 10 - 1
10 Customer Support
Purpose of This
Chapter
This chapter informs you how to contact us in case help is needed. It lists
addresses and telephone numbers of the manufacturer’s representatives.
How to get Help Tecan and its representatives maintain a fully trained staff of technical specialists
around the world. For any technical question, contact the nearest Tecan
representative.
Feedback on
This Manual
If you have any comments on this Operating Manual or suggestions for
improvement, please send them by e-mail to docfeedback@tecan.com.
In your e-mail, please specify the manual name, the document ID and the manual
version. This information is shown at the bottom of each printed page and on the
first page of the help file (context-sensitive help of software products).
10.1 Contacts
Addresses Contact your local distributor or one of the addresses below.
Also see our homepage on the web: www.tecan.com
Country/Region Address Telephone/Telefax/E-mail
Asia Tecan Asia Pte Ltd.
18 Boon Lay Way,
#10-106 TradeHub 21
Singapore 609966
Singapore
Phone
Fax
E-mail
+65 6444 1886
+65 6444 1836
tecan@tecan.com.sg
Australia
New Zealand
Pacific Islands
Tecan Australia Pty Ltd
21 / 3 Westside Avenue
Port Melbourne Vic 3207
Australia
Phone
Phone
Fax
E-mail
Toll Free:
1300 808 403
+61 3 9647 4100
+61 3 9647 4199
helpdesk-aus@tecan.com
Austria Tecan Austria GmbH
Untersbergstrasse 1a
5082 Grödig
Austria
Phone
Fax
E-mail
+43 6246 8933 256
+43 6246 72770
helpdesk-at@tecan.com
Belgium Tecan Benelux B.V.B.A.
Businesspark E19
Battelsesteenweg 455B
2800 Mechelen
Belgium
Phone
Fax
E-mail
+32 15 709 054 (en)
+32 15 709 055 (fr)
+32 15 421 612
helpdesk.benelux @tecan.com
China Tecan (Shanghai) Trading Co., Ltd.
Room 1802-1804 and Room 205, No. 388,
Fushan Road,
Pudong New Area, 200122 Shanghai,
P.R.China
Phone
Fax
E-mail
+86 21 2206 32 06
+86 40 0821 38 88
+86 21 2206 52 60
helpdesk-cn@tecan.com