Telos Hx1 and Hx2 Manual
© 2010 TLS Corporation. Published by Telos Systems/TLS Corporation. All rights reserved.
Trademarks
Telos Systems, the Telos logo and Hx1 and Hx2 are trademarks of TLS Corporation. All other
trademarks are the property of their respective holders.
Notice
All versions, claims of compatibility, trademarks, etc. of hardware and software products not made
by Telos mentioned in this manual or accompanying material are informational only. Telos Systems
makes no endorsement of any particular product for any purpose, nor claims any responsibility for op-
eration or accuracy. We reserve the right to make improvements or changes in the products described
in this manual which may aect the product specications, or to revise the manual without notice.
Warranty
is product is covered by a one year limited warranty, the full text of which is included in this manual.
Updates
e operation of the Hx1 and Hx2 is determined largely by software. We routinely release new
versions to add features and x bugs. Check the Telos web site for the latest. We encourage you to
sign-up for the email notication service oered on the site.
Feedback
We welcome feedback on any aspect of the Telos Hx1 or Hx2, or this manual. In the past, many good
ideas from users have made their way into software revisions or new products. Please contact us with
your comments.
Service
You must contact Telos before returning any equipment for factory service. We will need the serial
number, located on the back of the unit. Telos Systems will issue a Return Authorization number
which must be written on the exterior of your shipping container. Please do not include cables or ac-
cessories unless specically requested by the technical support engineer at Telos. Be sure to adequately
insure your shipment for its replacement value. Packages without proper authorization may be refused.
US customers please contact Telos technical support at +1-216-622-0247. All other customers should
contact your local representative to make arrangements for service.
We support you...
By Phone / Fax:
You may reach our 24/7 Support Team anytime around the clock by calling +1-216-622-0247.
For billing questions or other non-emergency technical questions, call +1-216-241-7225 between 9:30
AM to 6:00 PM USA Eastern Time, Monday through Friday.
Our fax is +1-216-241-4103.
By E-Mail:
Technical support is available at Support@Telos-Systems.com.
All other inquiries at Inquiry@Telos-Systems.com.
Via World Wide Web:
e Telos Web site has a variety of information which may be useful for product selection and support.
e URL is www.Telos-Systems.com
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