73
IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of purchase.
Customer Service
If you require assistance in operating this product please call the TecHelp
Information Line on 1300 369 193 or contact VTech by e-mail at:
tcpsupport_au@vtech.com.
If you are trying to access a Telstra Network Service and require assistance
contact Telstra on 13 22 00 for residential or 13 20 00 for business.
Voluntary Product Warranty
VTech warrants that this product will be free from any defect in materials or
workmanship under conditions of normal use for a period of 12 months from date
of purchase.
VTech do not warrant that the product will be free from defects if defects are
caused by an accident, misuse, abuse, improper installation or operation, vermin
tampering or attempted repair by a person not authorised by VTech; or where the
product has been damaged by lightning or a mains power surge.
Where a valid claim is made under this Voluntary Product Warranty, VTech will,
to your Statutory Rights, if your claim under this Voluntary Product Warranty is
not valid, you may be charged a fee under this Voluntary Product Warranty for the
service and for any direct costs associated with having the product delivered for
service.
To make a claim under this Voluntary Product Warranty you must call the TecHelp
Information Line on 1300 369 193 or contact VTech by e-mail at:
tcpsupport_au@vtech.com where a Customer Service Representative will inform
you of the product return process. You will need to ensure that:
You provide proof of purchase;
Your product is suitably packaged (original packaging is not required); and
You have included all components from the original purchase.
CUSTOMER SERVICE & PRODUCT
WARRANTY
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