Telstra T-BOX - TROUBLE WITH YOUR PICTURE; No Picture on TV Screen; Poor Picture Quality; Subtitle and Language Option Issues

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Note: If you are setting up your T-Box for the rst time it may take some time
for the TV to recognise the T-Box signal. Wait a few minutes before moving to
the next step.
channels can be recorded at the same time, with another channel from another
broadcaster, eg ABC1 recorded.
TROUBLE WITH YOUR PICTURE
I can’t see anything on my TV screen
•CheckthatyourT-Box
®
ispoweredupandworking.(Thelightonthefrontleft
 ofyourT-Boxshouldbeonwhenit’sworking)
•MakesureyourT-BoxisconnectedtoyourTVproperly
•Makesureyou’veselectedtherightinputorsourceonyourTV.Pressthe
button marked ‘Input’ or ‘Source’ on your TV remote and choose the input
 youpluggedyourT-Boxinto(e.g.HDMIorAV1)
•TryresettingyourT-BoxbypressingtheresetbuttononthebottomoftheT-Boxonce
The picture quality on my TV isn’t very good
•Makesurethatyou’veusedtherightHDMIvideoorRCAcablesforyourTVset
•Makesurethatyouhaveselectedthecorrectsettingsselectedby
following these steps:
•gototheSettingsMenu
•selectVideoSetupbyarrowingacross
•checkthedisplayformatisappropriateforyourTV
•checktheTVresolutionbyselectingtheTVresolutionoptionwhich
matches the cables you have used to connect your TV to your T-Box e.g.
HDMIorComposite/Component
•choosethebestTVresolutionsettingforyourTV.Youmayneedtotry
different resolution settings to determine the best result. To assist you
with this step you may need to check your TV manual.
I’ve activated a subtitles or a language option and nothing is happening
Theseoptions(andtheinformationaboutthem)arebroadcastbythefree-to-air
TV channels so they may not be available. Go to the Settings Menu, select Display
Settings and then choose Subtitles preferences. If you want to turn subtitles or
closed captions on then ensure you have chosen ‘English’ not ‘None’.