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Smartcom to the Monitor Cloud is measured on each event and recorded within a
database. The average transmission time and 95th percentile is calculated in
seconds. The grading criteria from the standard is applied within the dataset to
ensure ongoing Compliance with the standard and it’s required timings.
We are monitoring the cloud via an external system which monitors the system in
multiple different ways every minute. The results of this are recorded in a database
and any errors are alerted to the on call team member.
We are using the clouds data recorded from the panel events to the system along
with the external monitoring system to calculate the availability of the system as a
whole.
All data is available on request in the form of a PDF report to be inspected.
6.6 Panel configuration
The next step is to program the panel to communicate with the
SmartCom 4G by setting the Com Port configuration and the Alarm
Reporting.
It should be noted that to function correctly with the Texecom Connect
app the following applies:-
All Zones MUST have text.
All Areas MUST have text.
Users of the system MUST have a User Name.
A secure UDL password MUST be programmed. We recommend that the
password is set to at least 6 digits and /or letters.
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