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6.0 Installation process
To enable the use of the Texecom Cloud services or Texecom Connect (V2) app
please follow the following steps:-
Physically install your control panel and security system (upgrading the
control panel firmware if necessary see section 11)
Configure the control panel and security system.
Install & configure the SmartCom 4G (the device should be fixed to a solid
surface using the appropriate sized screws, and utilising both fixing points.
Ensure the rear tamper breakout is fixed to the mounting substrate)
Minimum screw size 3.5 X 16mm CSK
Maximum screw size 4.0 X 70mm CSK
Connect the SmartCom 4G to the Texecom Cloud service
Purchase a service plan
Check your SmartCom 4G signal resilience
Invite customers to the Texecom Connect app using App management
6.1 SmartCom 4G Opening & Identification
The Texecom SmartCom 4G is an advanced intelligent communicator compatible
with all Premier Elite control panels with V5.04 or later firmware installed.
The SmartCom 4G is remotely upgradable enabling new features and functions to
be delivered to the device over the air, reducing the need for site visits. It is also
possible to remotely upgrade the control panel via the Texecom Cloud.
By default the SmartCom 4G obtains its IP address by DHCP which must be
enabled on the router. It is possible to utilise a static IP address which is detailed in
section Static IP Feature
Device LED Indications
The Cloud LED will be on solid when connected to our servers and all
information is correct to enable bi-directional communication.
The LAN or WiFi/4G LED will be on solid when connected to the network. The
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