Texecom SmartCom 4G User Manual

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6.0 Installation process
To enable the use of the Texecom Cloud services or Texecom Connect (V2) app
please follow the following steps:-
Physically install your control panel and security system (upgrading the
control panel firmware if necessary see section 11)
Configure the control panel and security system.
Install & configure the SmartCom 4G (the device should be fixed to a solid
surface using the appropriate sized screws, and utilising both fixing points.
Ensure the rear tamper breakout is fixed to the mounting substrate)
Minimum screw size 3.5 X 16mm CSK
Maximum screw size 4.0 X 70mm CSK
Connect the SmartCom 4G to the Texecom Cloud service
Purchase a service plan
Check your SmartCom 4G signal resilience
Invite customers to the Texecom Connect app using App management
6.1 SmartCom 4G Opening & Identification
The Texecom SmartCom 4G is an advanced intelligent communicator compatible
with all Premier Elite control panels with V5.04 or later firmware installed.
The SmartCom 4G is remotely upgradable enabling new features and functions to
be delivered to the device over the air, reducing the need for site visits. It is also
possible to remotely upgrade the control panel via the Texecom Cloud.
By default the SmartCom 4G obtains its IP address by DHCP which must be
enabled on the router. It is possible to utilise a static IP address which is detailed in
section Static IP Feature
Device LED Indications
The Cloud LED will be on solid when connected to our servers and all
information is correct to enable bi-directional communication.
The LAN or WiFi/4G LED will be on solid when connected to the network. The

Texecom SmartCom 4G Specifications

General

Power Supply	12V DC
Remote Arm/Disarm	Yes
Push Notifications	Yes
Operating Temperature	-10°C to +55°C
Network Type	4G
Compatibility	Premier Elite Systems
Communication Technology	4G LTE
Mobile App Support	Yes
IP Connectivity	Yes

Summary

1.0 Introduction to Texecom SmartCom 4G

2.0 SmartCom 4G Overview and Features

Introduces the SmartCom 4G, its features, and compatibility with Premier Elite panels.

Texecom Monitor Functionality

Texecom Monitor enables alarm signalling to selected ARCs based on EN50131-1 standards.

4.0 System Requirements for Texecom Connect

4.1 Hardware Requirements

Lists compatible Premier Elite panels, modules, and devices for system setup.

4.3 Network Requirements

Details network connectivity needs for Ethernet, WiFi, and 4G.

5.0 Texecom Connect System

6.0 Installation Process

6.1 SmartCom 4G Opening & Identification

Covers opening the SmartCom 4G, identification, and LED status indicators.

6.3 Connecting to the Panel

Guides on connecting the SmartCom 4G to the control panel via specific Com Ports.

6.6 Panel Configuration

Explains programming the panel for SmartCom 4G communication and alarm reporting.

6.7 Generating an App Code

Step-by-step guide to generating an app code for the Texecom Connect app.

7.0 Connecting to the Cloud

Add a User to Texecom Cloud

Explains how to add users to the Texecom Cloud service with necessary details.

9.0 Fault Finding & Troubleshooting

9.1 Error Messages

Lists common error messages for the Connect App and their diagnoses/corrections.

9.2 Frequently Asked Questions

Answers common questions about app codes, connectivity, and device features.

10.0 Panel Upgrade Local from V1

11.0 Specifications