Thermo Scientific Dionex UltiMate 3000 Series User Manual (English)

Questions and Answers:

J
James DeleonAug 25, 2025
Why Thermo Scientific Laboratory Equipment cannot regulate flow?
- L
  Lisa CarlsonAug 25, 2025
  If the NC pump cannot build up sufficient pressure to deliver the selected flow rate, consider these potential causes and solutions: * Ensure the solvent reservoir is full. * Purge the pump to remove any trapped air. * Check for leaks in the system; find and eliminate any sources of leakage, tightening connections as needed. * Replace the frit in the solvent supply line filter if it's clogged. * Replace the inlet valve cartridge if it is blocked.
A
Anthony AllenAug 25, 2025
What to do if a leak is detected in Thermo Scientific Dionex UltiMate 3000 Laboratory Equipment?
- L
  Logan GreenAug 25, 2025
  If a leak is detected, the flow will automatically turn off after 180 seconds. Locate and fix the source of the leak, then dry the leak sensor and tray.
F
fkhanAug 30, 2025
What to do if Thermo Scientific Laboratory Equipment displays 'Flow selector missing'?
- S
  Shannon MooreAug 30, 2025
  If the flow selector in the Classic flow meter may not be installed or the installation may not be correct, verify that the flow selector is installed properly.
A
Allen RyanAug 30, 2025
What to do if Thermo Scientific Dionex UltiMate 3000 displays 'Flow meter failure'?
- J
  Jessica RamosAug 30, 2025
  If invalid values are reported for one or more pressure transducers of the flow meter, verify that the flow meter is installed properly.
D
David BeardAug 30, 2025
What to do if Thermo Scientific Dionex UltiMate 3000 Laboratory Equipment displays 'Degasser malfunction'?
- C
  Cindy CruzAug 30, 2025
  If the vacuum level monitoring function of the degasser in the Solvent Rack was activated because the vacuum level is insufficient, verify that the Solvent Rack is properly connected to the module. Turn the Solvent Rack off and on again by pressing the standby button on the front panel. If the problem persists, the degassing module may be defective and should be replaced by your Service representative.
H
heatherbeckAug 30, 2025
What to do if Thermo Scientific Dionex UltiMate 3000 displays 'Flow meter data read failure'?
- D
  Daniel PierceAug 31, 2025
  If the data on the flow meter EEPROM could not be read, verify that the flow meter is installed properly and perform a self test.
C
caitlin81Aug 31, 2025
What to do if Thermo Scientific Dionex UltiMate 3000 Laboratory Equipment displays 'Outlet valve leak detected'?
- A
  Antonio WaltersAug 31, 2025
  If an outlet valve leak is detected, the outlet valve is defective and you should replace the valve cartridge.
R
Robert WarnerAug 31, 2025
What to do if Thermo Scientific Dionex UltiMate 3000 Laboratory Equipment displays 'Flow meter temperature out of range'?
- E
  Emily DominguezAug 31, 2025
  If the temperature of the flow is outside the allowed range, the flow meter may be defective and should be replaced.
S
Samuel WilliamsAug 31, 2025
What to do if Thermo Scientific Dionex UltiMate 3000 Laboratory Equipment displays 'Flow selector changed'?
- O
  ogutierrezSep 1, 2025
  If calibration has not been performed after the Classic flow meter or flow selector has been replaced, perform calibration by running the Pressure Transducer Test.
J
James WardSep 1, 2025
What to do if Thermo Scientific Laboratory Equipment displays 'Flow meter recently changed'?
- N
  nguyencoreySep 1, 2025
  If the Zero Balance Test and the CalibrateWP command have not been performed after installing the ProFlow flow meter: 1. Perform the Zero Balance Test. 2. From Chromeleon, perform the CalibrateWP command for both pump heads.

Thermo Scientific Dionex UltiMate 3000 Series Specifications

General

Type	HPLC System
Data Sampling Rate	up to 100 Hz
Pump Type	Quaternary, binary
Flow Rate Range	0.001 to 10 mL/min
Detection Methods	UV-Vis, Fluorescence, Electrochemical, MS
Temperature Control	Yes, with column oven
Sample Capacity	Varies by autosampler model
pH Range	1 to 14
Injection Volume	0.1 to 100 µL
Detection Wavelength Range	190 to 800 nm
Autosampler Capacity	Varies by model, up to several hundred samples
Dimensions (H x W x D)	Varies by module
Weight	Varies by configuration
Power Requirements	100 - 240 VAC, 50/60 Hz