5. Maintenance
ARV-310 5-15
5-6 Limited Warranty and After-Sale Service
THINKY warrants all THINKY products to be free from
hardware defects in material and workmanship for 12 month
from the date of purchase throughout the duration of the
warranty period. The date of purchase will be determined by a
valid proof of purchase or by the product purchase history
database maintained by THINKY.
In the event that this product should fail during this period,
THINKY reserves the right to either replace or repair the
product at its own discretion. If the product becomes defective
during the warranty period, THINKY will repair or replace
any defective component part except consumables at no charge
to the original owner, subject to the limitations and
requirements listed. Units purchased second hand are NOT
covered by this warranty and THINKY will service these
products for charge. All returns are for repair or replacement
at THINKY discretion. There are no returns for credit or
refunds.
THE FOLLOWING IS REQUIRED BY THINKY when
requesting warranty service:
The small units that unit weigh up to 250lb must be returned
to the identified place by THINKY or authorized distributors,
within return policy time period, with the evidence of purchase
from THINKY or from authorized distributors. The product
must be packed in the original shipping carton or in suitable
packing offering a similar degree of protection. To avoid
scratches or other damage to the product during shipping,
separate items such as power cables. Each should be
individually wrapped and placed in the same package.
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