What to do if there is no picture or sound on my THOMSON Receiver?
If your THOMSON Receiver shows no picture or sound, ensure the Audio/Video output is correctly connected to your TV. Also, check the settings in the menu under Installation System Settings. Press the MUTE button on your TV or receiver to unmute the audio. If the resolution is wrong, press the resolution button on your receiver's RCU. Finally, make sure your TV is powered on.
Why is there no picture on my THOMSON THS810 Receiver?
If your THOMSON Receiver isn't displaying a picture, first check the antenna cable. Ensure it's properly connected to the receiver, and consider replacing it if necessary. Also, verify that the transponder parameters are correctly set in the menu under Installation --> Antenna Setup/Channel Search. If the issue persists, use a spectrum analyzer to check the signal and correctly adjust your antenna's direction.
How to fix a THOMSON THS810 Receiver remote control that is not working?
If your THOMSON Receiver's remote control isn't working, check the batteries. Make sure they are inserted correctly and not exhausted. If they are exhausted, replace them.
Why does my THOMSON Receiver switch to Standby automatically?
If your THOMSON Receiver switches to Standby automatically, the Auto Standby function may be activated. To adjust this, go to the menu Timer --> Time Adjust, where you can change the Auto Standby time or disable it completely.
What to do if I have no access to scrambled services on my THOMSON THS810?
If your THOMSON Receiver isn't granting access to scrambled services, your subscription might be expired, your smart card might need reauthorization, or the selected channel might not be included in your subscription. Check your subscription status under Conditional Access --> Irdeto Status --> Product List Status. If the receiver was off or disconnected, allow 1-2 hours for card reactivation. Try switching to another channel.
How to fix a THOMSON Receiver when the display on the front panel does not light up?
If your THOMSON Receiver's display on the front panel doesn't light up, ensure the power adapter is properly plugged into the wall outlet. Also, check that the power switch on the rear panel is in the ON position.
What to do if the USB storage device is not working properly with my THOMSON THS810?
If the USB storage device is not working properly with your THOMSON Receiver, format the USB device via the receiver's menu under Channel Manager --> HDD Manager. Note that larger HDDs or those with multiple partitions may take longer to be detected, and the receiver might not work correctly with such devices. Also, USB 1.1/3.0 device connected may cause the problem.
Why does the external USB HDD not start on my THOMSON Receiver?
If the external USB HDD connected to your THOMSON Receiver does not start, it may be due to high power consumption. Connect an extra power supply adapter to your USB HDD device, ensuring it supports a maximum of 5 V/1 A.
What to do if there is no playback on my THOMSON Receiver?
If you experience no playback on your THOMSON Receiver, ensure you are using the correct smart card for encrypted images. If you're using HD Austria, a paired receiver can be used for playback, with up to 3 receivers paired with one smart card. Check that you are using the smart card corresponding to your receiver.
Video| video resolution | 576p, 720p, 1080i |
|---|
Audio| audio mode | Mono L/R, Stereo, Dolby Digital Plus |
|---|
Tuner| LNB power | 13/18 V DC, max. 0.5 A |
|---|
Connectors| USB 2.0 port | 5 V/1 A max |
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Power| supply voltage | 100 – 240 V AC 50/60 Hz |
|---|---|
| output voltage | 12 V DC, 2.0 A |
| power consumption | max. 20 W, typ. 8.00 W |
| power consumption in stand-by | max. 1.00 W |
Operating Environment| operating temperature | 0 ~ +40 °C |
|---|---|
| storage temperature | -10 ~ +70 °C |
| operating humidity range | 25 ~ 75 % RH, non-condensing |
Weight and Dimensions| size | 261 x 168 x 51 mm |
|---|---|
| weight | 0.911 kg |
Setting language, country, video output (HDMI/SCART) preferences.
Changing channels via direct access, list, or remote buttons.
Using the EPG to view schedules, get program details, and set recordings.
Starting and managing instant recordings of live broadcasts.
Pausing and resuming live TV playback to avoid missing content.
Accessing and playing back recorded programs from the HDD.
Configuring satellite settings, channel search, and system parameters.
Setting up satellite reception parameters, including LNB and DiSEqC.
Setting up PIN codes, parental, and installation locks for security.
Resetting the receiver to its default factory settings.
Checking software information, backing up, loading, and updating the receiver.
Setting timers for recordings or channel switches and managing their settings.
Resolving issues with the front panel display, picture, and sound output.
Troubleshooting signal access, remote control, and USB device problems.
Resolving issues preventing successful recording or playback of programs.
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