What to do if my THOMSON Receiver remote control is not working?
If your THOMSON Receiver isn't responding to the remote control, ensure the receiver is plugged in and switched on. Aim the remote directly at the IR sensor, checking for any obstructions. If the issue persists, replace the batteries in the remote.
Why is there no image, sound, or display on my THOMSON Receiver?
If your THOMSON Receiver displays no image, sound, or anything on the display, check all connection cables to ensure they are properly connected. Also, if there is a short circuit in coaxial cable, disconnect device from mains power supply, eliminate the short circuit in the coaxial cable or connections, reconnect, and activate device. Ensure that the selected video format is supported by your TV in the OSD settings.
How to stop my THOMSON Receiver from automatically switching to standby?
If your THOMSON Receiver is automatically switching to standby mode, the Auto Standby function may be activated. To resolve this, adjust the power down time or disable the Auto Standby feature in the Settings>Time Setting menu, parameter Auto Standby After.
What to do if my THOMSON Receiver has video blocks, sound issues, or signal loss?
If you are seeing small blocks in the video, experiencing occasional sound issues, or signal loss on your THOMSON Receiver, this indicates a weak signal. Check your cables and connectors for any defects. You might also want to reduce the length of the coaxial cable.
How to fix a THOMSON Receiver when the standby indicator does not light up?
If the standby indicator on your THOMSON Receiver isn't lighting up, check that the mains lead is properly plugged in and the multipoint connector is switched on.
What does 'scrambled channel message' mean on my THOMSON Receiver?
If your THOMSON Receiver shows a scrambled channel message, it means the channel you're trying to watch is scrambled. Select an alternative channel.
Why is my external USB HDD not starting on my THOMSON Receiver?
If your external USB HDD isn't starting when connected to your THOMSON Receiver, it might be due to high power consumption. Try connecting an extra power supply adapter to your USB HDD device.
Read all instructions before operating. Use specified attachments. Avoid rain, moisture, and covering ventilation. Risk of electric shock. Securely attach apparatus. Danger of explosion if battery incorrectly replaced.
Connect LNB to SAT IN using coaxial cable and F-connectors. Includes multi-antenna setup via DiSEqC 1.0.
Connect receiver's HDMI output to TV's HDMI input using a quality HDMI cable.
Connect receiver's SCART connector to TV's SCART input using a quality SCART cable.
Connect the supplied AC/DC adapter to the receiver and then to a wall socket.
Configure receiver for antenna. Select satellites, set dish parameters like LNB type, frequency, and DiSEqC.
Ways to change channels: direct access by number, channel list, CH+/- buttons, or button.
Enter channel number directly using 0-9 keys for quick channel switching.
Display channel list via OK or LIST. Use navigation keys to select and preview channels.
Use CH+ or ▲ to switch to a higher channel, CH- or ▼ to switch to a lower channel.
View programme schedules, set timers. Use EPG button to access. Navigate programmes and set timers.
Access settings: Language, Output Settings, PIN, Time, Timer, Software Update. Use navigation and OK.
Configure receiver output for TV/audio: HDMI Resolution, Aspect Ratio, Aspect Conversion, SCART, HDCP.
Control programme blocking, menu access, EPG rating. Set/change PIN code. Default is 0000.
Access Installation menu: Dish Setting, Channel Search, Information, Factory Default, CA INFO.
Configure or modify antenna parameters for adding or changing satellites.
Search for channels (HD+, Preinstalled, Advanced). Update or restore channel lists.
General| Type | Digital Satellite Receiver |
|---|---|
| High Definition | Yes |
| Free To Air | Yes |
| Video Output | HDMI |
| Supported Resolution | 1080p |
| Tuner Type | DVB-S2 |
| Power Supply | AC 220-240V |
| Connectivity | USB, Ethernet |
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